CORRECTING and REPLACING From 8*8 to Nextiva - Top 5 Suppliers of Global VoIP Services Market According to Technavio Technavio Research

LONDON--()--Fourth paragraph under the Top five suppliers of VoIP services heading of release dated October 27, 2016, has been replaced.

The corrected release reads:


Technavio has announced the top five leading suppliers in their global VoIP services market report until 2020. These suppliers are selected based on certain criteria some of which include skills and expertise, geographical presence, price and service portfolios, and compliance with regulations and standards.

Competitive market landscape

The VoIP services industry is highly fragmented with large global players such as 8*8, Vonage, and Nextiva dominating the market. However, it is also populated by small service providers such as Cheap Voip, EasyCallBack, and NairaCalls that have an edge over global players in terms of knowledge about local markets.

VoIP service providers are focusing on expanding their reach to capitalize on opportunities provided by growth in business activities as well as to minimize the impact of competition.

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According to Angad Singh, a category specialist, specializing in research on category spend intelligence, “Suppliers are forming strategic partnerships with local labor organizations to avoid labor supply shortages, as they can hamper operations. They are also upgrading IT infrastructure to enhance data collection capabilities and to provide data-driven solutions to customers.

Top five suppliers of VoIP services


8*8 is a market leader in the business cloud communication industry that pioneered the development of internet protocol voice, video, and data communication technologies in the SaaS model. The company has the capability to provide VoIP services to sectors such as banking, education, healthcare, legal, aviation, and government. It has strong R&D capabilities and holds approximately 100 patents in the field of technological innovation


Vonage is a leader in cloud communication and business communication services, and offers services that facilitate flexibility, portability, and ease of use across multiple devices. The company operates across industrial sectors, including manufacturing, automotive, legal, IT, finance, construction and real estate, engineering, and healthcare.


RingCentral is a leading provider of SaaS that helps enhance business communications with its innovative cloud-based approach. The firm operates across sectors including advertising, consulting, finance, healthcare, legal, real estate, retail, and technology. It has strong R&D capabilities and spent USD 52.9 million in 2015 on innovation activities. It also holds 85 patents in the US.

Jive Communications

Jive provides cloud-based phone systems and Unified Communications services. Jive’s customers include high-growth businesses and public sector institutions needing a scalable platform that is more flexible and cost-effective than their existing legacy systems. Jive’s cloud architecture offers an integrated, seamless experience that provides richer context and creates more efficient connections between co-workers and clients. Jive’s cloud delivery model ensures that each organization always has the latest technology, features, and applications—making Jive the last phone system you’ll ever need.


Nextiva is one of the fastest growing technological companies and operates across sectors such as finance, healthcare, insurance, legal, marketing, real estate, and retail. The company focuses on the development of analytical tools and platforms, and serves more than 100,000 businesses in the US.

Some reports under category spend intelligence are listed below:

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Technavio is a leading global technology research and advisory company. The company develops over 2000 pieces of research every year, covering more than 500 technologies across 80 countries. Technavio has about 300 analysts globally who specialize in customized consulting and business research assignments across the latest leading edge technologies.

Technavio analysts employ primary as well as secondary research techniques to ascertain the size and vendor landscape in a range of markets. Analysts obtain information using a combination of bottom-up and top-down approaches, besides using in-house market modeling tools and proprietary databases. They corroborate this data with the data obtained from various market participants and stakeholders across the value chain, including vendors, service providers, distributors, re-sellers, and end-users.

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Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 630 333 9501
UK: +44 208 123 1770

Release Summary

Technavio has announced the top five leading suppliers in their global VoIP services market report until 2020.



Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 630 333 9501
UK: +44 208 123 1770