COLUMBUS, Ga. & LAS VEGAS--(BUSINESS WIRE)--TSYS (NYSE: TSS) today announced that it is creating a more open technology environment that will power the next generation of digital innovation. This is a core component of its business and IT strategy for the future.
By creating agile ecosystems that surround TSYS’ industry leading core processing systems, TSYS is leveraging its position at the intersection of payments and commerce, taking the steps needed to support the future of buying and selling. By offering services and solutions that will lead to easier integration, greater flexibility and financial innovation, this business and IT strategy exponentially elevates the overall customer experience for TSYS’ clients and their cardholders.
This new technology framework called Surround® has been in alpha testing with TSYS global issuing platforms and will move into beta testing with a large Canadian client. TSYS will introduce Surround to its broader customer base in the second quarter of 2015.
“At TSYS, we have the scale and the connections across banks, retailers, businesses and consumers to power the future of payment innovation,” said M. Troy Woods, president and chief executive officer, TSYS. “We touch someone’s life or business 44 million times each day, routing more than $2.6 trillion per year. These efforts across our enterprise will support innovation now and in the future with unprecedented interconnectivity.”
TSYS’ strategy leverages the scale of TSYS’ mainframe and distributed systems to connect with 3rd platform technologies including mobile, cloud, big data and social technologies. “We will be partnering with a limited number of new players as we identify services that can add incremental value to our clients and their cardholders. These efforts support simplifying the complexity in payments,” said Woods.
Adhering to its brand promise of putting people at the center of payments, TSYS’ strategy focuses on improving the customer experience at every interaction. The strategy includes delivery of the next generation of consumer servicing by providing its issuing clients with “a 360-degree view” of their cardholders to support a consistent service experience regardless of the channel used to include contact center/back-office, branch, mobile and Web self-service.
At TSYS® (NYSE: TSS), we believe payments should revolve around people, not the other way around. We call this belief "People-Centered Payments®." By putting people at the center of every decision we make, TSYS supports financial institutions, businesses and governments in more than 80 countries. Through NetSpend®, A TSYS Company, we empower consumers with the convenience, security, and freedom to be self-banked. TSYS offers issuer services and merchant payment acceptance for credit, debit, prepaid, healthcare and business solutions.
TSYS’ headquarters are located in Columbus, Ga., U.S.A., with local offices spread across the Americas, EMEA and Asia-Pacific. TSYS is a member of The Civic 50 and was named one of the 2013 World's Most Ethical Companies by Ethisphere magazine. TSYS routinely posts all important information on its website. For more, please visit us at www.tsys.com.