ALPHARETTA, Ga.--(BUSINESS WIRE)--The Refinishing Touch, a leader in furniture refinishing, re-upholstering and remanufacturing for private and public organizations, has been certified as ISO 9001:2008 compliant by the International Organization for Standardization, holding certificate 588518.
The ISO 9001:2008 certification is given to companies that demonstrate the ability to consistently provide a product or service to meet customer, statutory and regulatory requirements, and that aim to continually enhance customer satisfaction through systems and processes. ISO 9001:2008 requirements are applicable to all organizations, regardless of industry, size or product.
The Refinishing Touch has been a leader in environmentally-safe, fiscally-responsible furniture asset management for over 35 years. Through its refinishing, remanufacturing, and re-upholstering services, which eliminate the need to purchase new furniture, it has saved an estimated three million tons of carbon dioxide and nine million trees; and collectively saved clients millions of dollars, reducing budget costs by an average of 80 percent.
The company has received external recognition for its innovative services and policies, which reduce environmental impact, through processes that are non-toxic, non-flammable and free of Volatile Organic Compounds (VOCs), and improve customers’ bottom line. Recognitions include the General Service Administration’s Evergreen Award for environmental consciousness, the Most Innovative Small Business Award, and being named as part of the White House’s transition team.
With a customer base exceeding 20,000 clients, The Refinishing Touch works with leaders in the hospitality industry, including Hyatt, Wyndham, Hilton and Starwood, in addition to higher education organizations throughout the US and Canada. The company is contracted to work across all 27 agencies of the federal government, and has completed work with the US Superior Court, US Military, US Congress and more.
Mario Insenga, founder and president of The Refinishing Touch, said: “As a company, brand and team, we are committed to success through providing quality services to our customers, supported by the foundation of on-going innovation, processes and award-winning techniques. Securing an official certification that recognizes our commitment to quality management, and consistent dedication to our customers’ needs, is something we are very proud of.”
Insenga concluded: “When I launched the company in 1977, we had a unique approach in how we wanted to help our first target market – hotels – by refinishing furniture to save the environment and budgets. Today, organizations understand the real need to reduce waste and to do the same to save unnecessary spending. While our company has grown since our inception, our vision remains the same: continually maintain and deliver quality services to customers.”
About The Refinishing Touch
The Refinishing Touch is a world leader in on‐site environmentally safe and sustainable furniture asset management services, which include refinishing, re-upholstering, remanufacturing and armoire modification for more than 20,000 public and private organizations.
Clients across government, hospitality and university sectors include: The White House, US Department of Justice, US Congress, US Department of Defense, US Military and Coast Guard, Hyatt, Marriott, Hilton, IHG and Starwood, along with top higher education institutions.
Founded in 1977, the company is headquartered in Alpharetta, Georgia with administrative offices in Los Angeles, California and Toronto, Canada. The Refinishing Touch has been recognized by the US General Services Administration with its Evergreen Award for innovative environmentally-friendly practices.