CHARLOTTE, N.C.--(BUSINESS WIRE)--Bank of America today introduced eBanking, a new banking solution for customers who prefer to bank through convenient electronic channels and receive their statements online.
“Bank of America is listening to its customers and developing innovative products and services that respond to their changing needs and preferences,” said Susan Faulkner, Deposit and Card Products executive. “eBanking is only one of a number of new and forthcoming solutions that will allow Bank of America customers to choose how they want to bank with us, as well as how they want to pay for the service and products we provide.”
“eBanking is designed for customers who prefer the convenience and control of banking on their own schedule, whenever and wherever they choose,” she added. “Our customers have highly individualized needs, and we’re strengthening relationships with them by developing the products, services and solutions that will help them to manage their finances more effectively.”
eBanking customers who make deposits and withdrawals through Bank of America’s convenient electronic channels and receive online paperless statements pay no monthly maintenance fee, regardless of their account balance or number of transactions in a given month. Otherwise, the customer pays for the value of the account through an $8.95 monthly maintenance fee.
Customers who routinely prefer to do their banking in person or receive paper statements have the option to choose from other Bank of America accounts that may better fit their banking needs.
“More and more of our customers prefer to bank on-the-go – using online banking, ATMs, mobile banking and receiving statements electronically,” said David Owen, Payments Products executive. “eBanking was developed in direct response to the changes in how our customers want to bank. To meet those needs, we specifically designed this solution for those customers who prefer to bank how they want, when they want.”
Bank of America is uniquely positioned to offer this type of choice to its customers. eBanking customers can take advantage of the bank’s industry-leading solutions, including:
Bank of America
Bank of America is one of the world's largest financial institutions, serving individual consumers, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 57 million consumer and small business relationships with 5,900 retail banking offices, more than 18,000 ATMs and award-winning online banking with 29 million active users. Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to more than 4 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients through operations in more than 40 countries. Bank of America Corporation stock (NYSE: BAC) is a component of the Dow Jones Industrial Average and is listed on the New York Stock Exchange.