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in: Entire Release, "cyber monday"
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Salesforce Data: AI and Agents Propel Cyber Week to Record $336.6B in Global Spend

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today unveiled its 2025 Cyber Week results (November 25–December 1), analyzing shopping data from over 1.5 billion shoppers. This was another record-breaking shopping week, with overall industry global sales increasing 7% year over year (YOY) to $336.6 billion, and U.S. sales accounting for $79.6 billion (up 5% YOY). These results signal a strong consumer appetite for buying this holiday season despite increasing glo...
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ICSC’s 2025 Post-Thanksgiving Weekend Survey Reveals Strong Holiday Shopping Momentum as 206 Million Shopped Over the Long Weekend

NEW YORK--(BUSINESS WIRE)--ICSC: ATTN: Retail/Real Estate/Business Editors and Reporters WHO: ICSC WHAT: Consumer shopping behavior data for Thanksgiving weekend WHEN: The 2025 ICSC Post-Thanksgiving Weekend Survey encompasses two surveys conducted online on November 28, 2025, and December 1, 2025, each with a demographically representative U.S. sample of 1,012. QUOTE: “Thanksgiving weekend is a cornerstone of holiday shopping and this year’s results show that shoppers are not only resilient bu...
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Bloomreach AI Shopping Assistant Sees 113% Surge in Shopper Engagement on Black Friday

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Bloomreach, the agentic platform for personalization, today announced data and insights from the Black Friday Cyber Monday peak holiday shopping period. With notable spikes in daily messages sent to its AI shopping assistant on Black Friday and Cyber Monday, Bloomeach saw the power of conversation and on-demand guidance available when customers need it most. For another consecutive year, the company also noted an increase in emails sent from its platform...
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Cro Metrics Releases 2026 AI and Marketing Predictions: Customer Journeys Split as Consumers Decide Between AI Delegation and Authentic Personal Experience

CHICAGO--(BUSINESS WIRE)--Cro Metrics publishes 2026 AI and marketing predictions detailing how AI, search, and consumer behavior reshape digital customer journeys....
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Genesco Inc. Reports Fiscal 2026 Third Quarter Results

NASHVILLE, Tenn.--(BUSINESS WIRE)--GENESCO INC. REPORTS FISCAL 2026 THIRD QUARTER RESULTS...
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World’s Largest Hosted Search Engine, Algolia, Powers 33.5 Billion Searches During Cyber Weekend 2025, a 13% Increase YoY; and 184 Billion Queries in November, a 61% Increase YoY

SAN FRANCISCO--(BUSINESS WIRE)--Algolia, the AI Retrieval Platform orchestrating over 1.75 trillion queries each year, trusted by more than 18,000 businesses, and used by millions of developers around the world, today reported a powerful surge in online holiday shopping activity, with search volumes climbing 13% year-over-year (YoY) during the Black Friday to Cyber Monday window. Shoppers generated an extraordinary 33.5 billion search queries over the long weekend—up from 29.5 billion last year...
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Black Friday Cyber Monday Weekend Insights

NEW YORK & SYDNEY--(BUSINESS WIRE)--Zip Co (ASX: ZIP), the digital financial services company offering innovative, people-centred products, safely processed approximately 1.6m transactions at over 280,000 locations across the Group over the 2025 Black Friday and Cyber Monday (BFCM) weekend. United States Customers continue to primarily use Zip for non-discretionary purchases, providing them with the confidence to manage their holiday spend flexibly. What customers are spending on: The most popu...
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Zeta’s AI Agents Fuel Holiday Records: Platform Usage Up 153% as AI Activity Grows 25x YoY

NEW YORK--(BUSINESS WIRE)--Zeta Global (NYSE: ZETA), the AI Marketing Cloud, today announced record performance for its platform during the holiday shopping weekend—the pivotal shopping period from Thanksgiving through Cyber Monday. Platform usage surged 153% year-over-year (YoY), Zeta’s AI agent activity increased 25x YoY, and uptime remained 100%, as enterprise brands relied on Zeta to power their most critical messages of the year. The gains reflect accelerating adoption of Zeta’s agentic AI...
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Infobip enregistre un nombre record d’interactions pour le Black Friday, preuve de la transition des détaillants vers des expériences client enrichies

VODNJAN, Croatie--(BUSINESS WIRE)--Infobip, principale plateforme mondiale de communications cloud dédiée à l’engagement client, a enregistré une progression spectaculaire de son trafic de messagerie lors du Black Friday 2025. L’utilisation des services de communication enrichis (RCS) a augmenté de 277 % par rapport à l’année précédente. Le courrier électronique s'est également imposé comme le canal privilégié des détaillants et des consommateurs, affichant une hausse remarquable de 241 % sur u...
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Infobip meldet Rekordzahlen bei Interaktionen am Black Friday, da Einzelhändler verstärkt auf reichhaltigere Kundenerlebnisse setzen

VODNJAN, Kroatien--(BUSINESS WIRE)--Infobip, die weltweit führende Cloud-Kommunikationsplattform für Kundenbindung, verzeichnete einen bemerkenswerten Anstieg des Nachrichtenverkehrs am Black Friday, wobei die Nutzung von Rich Communication Services (RCS) am Black Friday 2025 im Vergleich zum Vorjahr um 277 % zunahm. Auch E-Mails blieben sowohl bei Einzelhändlern als auch bei Verbrauchern ein beliebter Kommunikationskanal und verzeichneten einen beeindruckenden Anstieg von 241 % gegenüber dem V...