HomeServe and International City/County Management Association (ICMA) Announce Strategic Partnership to Strengthen Municipal Infrastructure and Support Local Government Leaders

NORWALK, Conn.--(BUSINESS WIRE)--HomeServe, a leading provider of home repair solutions, has entered into a new strategic partnership with the International City/County Management Association (ICMA), the premier organization for local government leadership and management professionals. Effective March 1, 2026, the collaboration designates HomeServe as a top-tier Strategic Partner, enabling the company to provide its valuable resources and expertise directly to ICMA’s extensive network of city and county managers.

This partnership will focus on helping local government leaders address critical infrastructure challenges and provide their residents with affordable, reliable solutions for emergency repairs to the so-called “last mile” of pipes that connect homes to municipal systems. Through the collaboration, HomeServe will work with ICMA members to educate them on establishing service line programs that protect homeowners from the high cost of unexpected repairs to water and sewer lines on their property.

“We are honored to partner with ICMA, an organization that shares our decades long commitment to supporting local government and fostering resilient communities,” said Tom Rusin, CEO of HomeServe North America. “City and county managers are on the front lines of service delivery and infrastructure management. Through this alliance, we are excited to empower these dedicated professionals with the tools and resources they need to strengthen community infrastructure, protect their residents, and provide them with greater peace of mind.”

ICMA’s Strategic Partnership Program connects local government decision-makers with trusted organizations that contribute to operational excellence. Through the partnership, HomeServe will work directly with ICMA’s membership of more than 14,000 U.S. and Canadian city and county management professionals.

For more information about ICMA’s partnership program, please visit: https://icma.org/annual-partner-program#corporate_partners.

About HomeServe

HomeServe USA Corp. (HomeServe) is a leading residential infrastructure home repair solutions company serving more than 4.6 million customers across North America. Dedicated to protecting homeowners from the unexpected costs and disruptions caused by plumbing, electrical, HVAC, and other home repair emergencies, HomeServe provides comprehensive protection plans designed to offer peace of mind. Collaborating with over 1,350 municipal and utility partners, HomeServe is committed to empowering communities by educating and advocating for homeowners facing urgent repair needs. The company is consistently recognized for its outstanding customer satisfaction and maintains accreditation and high marks from the Better Business Bureau. For more information about HomeServe, including expert home repair advice and inspiring customer stories, visit www.homeserve.com. Connect with HomeServe, a ten-year Great Place to Work certified company, on social media via Facebook and X @HomeServeUSA, Instagram @HomeServe_USA, and LinkedIn @HomeServe-USA.

About The International City/County Management Association (ICMA)

The International City/County Management Association (ICMA) is the leading professional association representing city and county managers and key local government executives. With more than 14,000 members across the U.S., Canada, and internationally, ICMA supports professional local government through leadership development, best-practice resources, and a strong ethical framework.