RAY·ALLEN Expands Nexa Platform Suite With Acquisition of Paratira Ltd

The integration of Paratira’s AI-driven platform to NexaONE™ delivers immediate value for MSP partners, including faster onboarding and next-level insights for (Day 2) Managed Services operations

CHICAGO--(BUSINESS WIRE)--RAY·ALLEN, Inc. (“RAY·ALLEN”), a Chicago-based enterprise technology firm with over 21 years of service to MSPs/SPs, VARs, and Systems Integrators across the global IT channel, as well as Fortune 1000 organizations, today announced the completion of two simultaneous transactions: the acquisition of the enterprise platform technology and customer assets of Paratira Limited, and a minority strategic investment from Datatec plc (JSE: DTC / OTCQX: DTTLF), a $3.6B global ICT Operator with 40 years of operating history across more than 50 countries.

Datatec plc has made a minority equity investment in RAY·ALLEN, establishing a formal strategic partnership. Datatec is a global ICT Operator, not a financial investor. Their portfolio includes Logicalis International and Westcon-Comstor, which together represent significant global enterprise channel depth and a longstanding Cisco ecosystem partnership. RAY·ALLEN remains fully independently operated under its existing leadership.

The transaction expands the Nexa Platform Suite across two new capability paths. Path 1 delivers a Sales Enablement entry tier with a streamlined, lower lift onboarding experience and near-instant partner value. Path 2 introduces a Day 2 intelligence capability that converts MSP operational and observability data into real-time technical support insights, reducing resolution time and surfacing issues before they become incidents, launching with a Paratira-built LogicMonitor connector and a roadmap of additional platform integrations. Together, they make Nexa easier to start and more powerful to run on.

Transaction Highlights

• RAY·ALLEN acquires the intellectual property, platform technology, and customer assets of Paratira Limited, a UK-registered enterprise technology company whose platform was built and proven in large-scale enterprise MSP production environments, giving RAY·ALLEN immediate first-party ownership of both capability paths and the Paratira-built LogicMonitor connector.
• The Nexa Platform Suite gains a Sales Enablement entry tier with streamlined onboarding and a Day 2 intelligence layer that enables MSP partners to activate their operational data, delivering faster resolutions and fewer incidents across managed service environments.
• Datatec plc makes a minority equity investment in RAY·ALLEN, creating global ICT Operator-level support as RAY·ALLEN scales the Nexa Platform Suite. Datatec brings $3.6B in revenue, 40 years of enterprise operating history, and deep relationships within the Cisco ecosystem.
• RAY·ALLEN remains independently operated under its existing leadership team. The minority strategic investment does not alter RAY·ALLEN’s operating structure, partner relationships, or strategic direction. Visit rayalleninc.com for more information.

Leadership Commentary

“RAY·ALLEN has been the partner the global IT channel trusts to drive revenue growth. With the addition of the Paratira platform, we are redefining that role—moving beyond growth into how partners operate and make decisions. The new entry tier delivers immediate Sales insight with minimal friction, and our Day 2 intelligence capabilities signal a clear shift: RAY·ALLEN is now operating inside the intelligence layer of MSP infrastructure. We are ready to engage with partners across the global IT channel on this next phase of the platform and look forward to the conversation.”
Todd Ringleman, Chief Executive Officer, RAY·ALLEN, Inc.

“I’m delighted to welcome RAY·ALLEN, Inc. into the Datatec Group portfolio. By combining Paratira’s capabilities with the Nexa suite, we are expanding a market-leading platform with the core capabilities and insights needed to elevate MSPs in the AI era. This integrated offering positions RAY·ALLEN well for sustained growth and long-term value creation for customers and shareholders.”
Jens Montanana, Chief Executive Officer, Datatec

“We built Paratira to turn complex operational data into clear, actionable insights, so MSPs can move faster, prove value, and drive better outcomes for customers. With RAY·ALLEN, Inc. acquiring Paratira and integrating our AI-driven platform into NexaONE™, we’re delivering immediate value for MSP partners: faster onboarding and next-level operational insight for day-to-day managed services. Equally, it sets our platform and team on the path to something bigger: to be part of an established ecosystem and platform suite customers can start small with and expand out as they scale.”
Toby Alcock, Chief Executive Officer, Paratira Limited

About RAY·ALLEN, Inc.

RAY·ALLEN, Inc. is a Chicago-based enterprise technology firm with over 21 years of service to MSPs/SPs, VARs, and Systems Integrators across the global IT channel, as well as Fortune 1000 organizations. The Nexa Platform Suite delivers Sales Enablement, Customer Success, and AI-driven Customer Experience capabilities designed to help partners grow revenue, retain customers, and, through the Paratira acquisition, activate operational data for Day 2 technical intelligence. For more information, visit rayalleninc.com.

About Datatec plc

Datatec (JSE: DTC / OTCQX: DTTLF) is a $3.6B global ICT Operator established in 1986 and headquartered in South Africa. Operating across more than 50 countries on six continents with over 11,000 employees, Datatec’s divisions include Westcon-Comstor, a global technology distribution business and Cisco ecosystem partner, and Logicalis International, a UK-based global IT solutions and managed services provider. For more information, visit datatec.com.

About Paratira Limited

Paratira Limited is a UK-registered enterprise technology company whose platform was developed with a focus on solving real-world MSP operational challenges at scale. The platform delivers two capability paths now integrated into the RAY·ALLEN Nexa Platform Suite: a Sales Enablement entry tier designed for streamlined deployment and near-instant partner value, and a Day 2 intelligence layer that activates MSP observability and infrastructure data for technical support use cases. For more information, visit paratira.ai.

Forward-Looking Statements

This press release contains statements that are forward-looking in nature. These statements involve known and unknown risks and uncertainties that may cause actual results to differ materially from those expressed or implied. Neither RAY·ALLEN, Inc. nor Datatec plc undertakes any obligation to update forward-looking statements to reflect changed assumptions, the occurrence of unanticipated events, or changes in future operating results over time.