Glia Wins AI Excellence Award in Banking and Financial Services Category

The Business Intelligence Group Selects Glia for Its Industry-Specific Platform and Notable Results From 700+ Production Environments

NEW YORK--(BUSINESS WIRE)--Glia, the leading platform for intelligent banking interactions, has been named a winner in the 2026 Artificial Intelligence Excellence Awards. This global recognition program honors the companies, products and individuals defining responsible, results-driven AI in practice.

“AI has arrived! 2026 is about execution, accountability, and results,” said Russ Fordyce, Chief Recognition Officer, Business Intelligence Group. “Glia stood out because its work in banking reflects where the market is headed: practical AI that solves real problems, earns trust, and delivers measurable value. This recognition highlights a team that is not just participating in the AI shift, but helping define what meaningful progress looks like.”

Selected by a panel of AI experts and analysts, Glia’s Banking AI platform helps financial institutions overcome the security, reputational and regulatory risks inherent in generic generative AI. By deploying AI specifically trained for banking workflows, Glia enables banks and credit unions to automate up to 80% of their interactions—freeing customer and member care teams to deepen relationships, grow loans and deposits, and provide a human touch when it matters most.

"This award celebrates the future of banking in an era where AI is everywhere," said Dan Michaeli, CEO and co-founder of Glia. "With consumers across every demographic now using AI to manage their lives, the pressure on financial institutions to provide instant, intelligent service has never been higher. Our platform is designed to help banks and credit unions lead this transition, using highly secure, banking-specific AI to amplify their efficiency while protecting the human connection that defines their brand.”

The award win comes at an exciting time of momentum for Glia, as the company recently announced the industry’s first contractual guarantee against AI hallucinations and prompt injections for its customer- and member-care AI. With this unprecedented commitment to AI safety and over 700 successful bank and credit union deployments, Glia is setting a new standard for how FIs can use AI to fuel growth — without the risks.

“We share this recognition with our bank and credit union customers, who trust Glia to power their most important asset — their relationships,” Michaeli said. “They are the true pioneers setting the gold standard for the industry, and we are grateful to be on this journey alongside them.”

More information about Glia’s Banking AI platform can be found at glia.com.

About Glia

Glia is the #1 platform for intelligent banking interactions, providing an AI workforce purpose-built for the banking industry. Trusted by over 700 banks and credit unions, Glia’s ChannelLess^® architecture eliminates the friction of traditional support by unifying voice, digital and AI into a single efficient foundation. With 1,000+ pre-built banking goals and seamless human-to-AI handoffs, we help institutions slash operational costs and abandonment rates while accelerating growth in loans and deposits. Our mission is to help build thriving communities, ensuring that every banking interaction — AI or human — builds lasting trust and measurable value. Learn more at glia.com.

About the Artificial Intelligence Excellence Awards

Since 2013, the Artificial Intelligence Excellence Awards recognize organizations, products, teams, and individuals leveraging AI technology to solve real-world problems. The program evaluates advances across 46 major AI application types and 36 industries, celebrating innovations that improve the human experience and advance society as a whole. Judged by a panel of experienced business executives who provide transparent feedback and detailed scoring, the awards honor those dedicated to using AI as a force for good.