Sovos Expands Sovi AI with New Capabilities for Tax Guidance, Intelligent Automation and Agent Interoperability

New innovations across the Sovos Tax Compliance Cloud will help tax teams get answers faster, reduce manual work and prepare for governed AI-driven actions

ATLANTA--(BUSINESS WIRE)--Sovos, the always-on tax compliance company, today announced a major expansion of Sovi AI across the Sovos Tax Compliance Cloud, introducing new capabilities for tax and regulatory guidance, intelligent automation, compliance insights, and agent interoperability.

The announcement brings together a growing set of AI innovations across the Sovos platform which include Sovos Intelligence and AI-powered mappings for tax determination and filing. New capabilities announced today include Ask Sovi, error diagnosis and remediation features, and new interoperability support through Model Context Protocol (MCP) and Agent-to-Agent (A2A) frameworks.

“At Sovos, we believe AI should do more than just generate answers from user documentation. It should help tax teams work faster, make better decisions and operate with greater confidence,” said Kevin Akeroyd, CEO of Sovos. “With these new Sovi AI capabilities, we are embedding agentic AI across the tax compliance workflow in a way that is practical, governed and purpose-built for the complexity of global compliance.”

At the center of the announcement is Ask Sovi, an AI assistant built directly into the Sovos Tax Compliance Cloud. Beyond helping users navigate product workflows and user documentation, Ask Sovi provides fast, context-aware answers to complex regulatory questions within the flow of work. It is built on more than 40 years of Sovos expertise, a knowledge base maintained by more than 100 global regulatory specialists and tax compliance coverage across 150+ countries. Ask Sovi also supports conversations in multiple global languages and can interpret tax and regulatory content across languages. Over time, Sovos plans to extend these capabilities into guided, human-approved actions inside the platform.

Current and planned Sovi AI capabilities include:

• Problem-to-Resolution Guidance: AI diagnoses root causes, proposes specific fixes, and executes corrections once approved by Sovos users, with no support tickets or handoffs
• Business-Specific Recommendations: Sovi understands entity structures, tax registrations, and filing history to deliver personalized guidance, not generic answers
• Proactive Issue Detection: The Sovos platform surfaces compliance problems before filing deadlines, before teams think to ask
• Regulatory Intelligence: Continuously updated by Sovos specialists, with real-time assessment of how rule changes affect each customer's specific configuration
• Full Audit Transparency: Every recommendation, approval, and action is documented for complete governance visibility

These capabilities are built on the foundation of Sovos Intelligence, which gives customers AI-powered visibility across all their compliance data, from invoicing and filing patterns to emerging risks. A dedicated update on Sovos Intelligence is planned for later this year.

Sovos is also developing the foundation for open agent interoperability through its Sovos MCP Gateway, infrastructure designed to provide AI agents with standardized, governed access to the Sovos Tax Compliance Cloud. Over time, this foundation is expected to support Agent-to-Agent (A2A) orchestration, enabling customers to connect Sovos compliance intelligence, data and workflows with their own AI tools and agent environments. For enterprises building broader AI ecosystems, Sovos is architecting for a future in which compliance capabilities are consumed not only through applications, but through trusted, interoperable agents as well.

“Tax compliance is not a category where AI can be useful without governance, traceability and deep domain context,” said Swati Garodia, Chief Product Officer at Sovos. “These capabilities are designed to help customers move faster while keeping humans in control. That combination of intelligence, workflow integration and governance is what makes Sovi AI different.”

All Sovi AI capabilities are built within the Sovos Tax Compliance Cloud security perimeter. Customer data remains protected within the platform and is not used to train external models. AI-assisted workflows are designed with human oversight and auditability in mind, helping organizations adopt AI in a way that aligns with enterprise security and compliance requirements.

The new capabilities are available now or rolling out across applicable Sovos solutions.

About Sovos

Sovos is transforming tax compliance from a business requirement to a force for growth. Our flagship product, the Sovos Compliance Cloud platform, enables businesses to identify, determine, and report on every tax obligation across the globe. Sovos processes nearly 20 billion transactions per year, helping companies scale their compliance strategy in 150+ countries.

More than 100,000 customers – including half the Fortune 500 – trust Sovos’ tax and regulatory expertise and unparalleled integration with their business applications. Learn more at sovos.com.