HC3 Promotions Reinforce Commitment to Client Experience and Continued Growth

Strategic organization updates reflect HC3’s record performance and commitment to serving financial institutions nationwide

BIRMINGHAM, Ala.--(BUSINESS WIRE)--HC3, a statement partner for banks and credit unions, today announced the promotion of Maureen Sears to Chief Experience Officer and Jeremiah James to Chief Strategy Officer, recognizing their significant contributions to the company's growth and deep expertise in serving financial institutions. The promotions underscore HC3's commitment to fostering a culture of opportunity and internal advancement as well as strengthening its go-to-market capabilities as demand for its statement processing solutions continues to accelerate.

Sears, previously Director of Project Management for HC3, joined the company in 2018 as Project Manager. Prior to her experience at HC3, she held sales and operations roles at Business Electronics and served as Branch Service Leader at Regions Financial Corporation. As CXO, Sears will focus on client implementation, onboarding, and support, part of HC3’s renewed dedication to delivering an exceptional, seamless experience at every stage of the client journey.

James is transitioning to Chief Strategy Officer from his role as Chief Product Officer for HC3. His focus will be on the high-level strategy for document delivery solutions and evaluation of new products. James will continue to facilitate HC3’s large customer and industry relationships, allowing him to concentrate on setting the company’s strategic course while the technology leadership team prioritizes optimizing current offerings.

"Maureen’s and Jeremiah’s promotions are part of a larger strategy to ensure our clients experience the most comprehensive care at every stage and that we continue to demonstrate innovation," said Griffin McGahey, President of HC3. "The momentum we are experiencing as a company is a direct reflection of our commitment to collaboratively understand the operational challenges of financial institutions, deliver above and beyond expectations, and position HC3 as a genuine strategic partner."

In addition, HC3 recently had six internal promotions to Director level, reinforcing the company’s dedication to a culture where employees are consistently developed and have career path options within the company.

The role expansions come on the heels of a period of exceptional performance for HC3. The company recently secured its largest bank client in company history and now serves more than 700 clients nationwide. HC3 reports a 53% increase in e-statement delivery year over year, reflecting the accelerating adoption of digital communications among its clients.

HC3's growth has been fueled by a differentiated approach that enables community banks and credit unions to produce professional, branded statements that rival those of the nation's largest financial institutions. The company's core-agnostic platform integrates seamlessly with existing systems and supports a full suite of communication solutions, including print and mail delivery, digital delivery, document archival, and integrated marketing tools.

"We're seeing strong demand from financial institutions that want a partner, not just a vendor," said Griffin McGahey, President at HC3. "Maureen’s and Jeremiah’s leadership will be central to ensuring that more institutions have access to the solutions and expertise that can transform their operations and elevate the experience they deliver."

As the company looks ahead, HC3 anticipates continued expansion of its sales team and client base throughout the year, positioning the organization to further accelerate its growth trajectory into 2026.

About HC3

Headquartered in Birmingham, Ala., HC3 helps financial institutions create efficiencies that align with their unique needs—reducing costs and saving time with a smarter approach to statement processing. Trusted by more than 700 institutions nationwide, HC3 serves as a strategic partner committed to client success. For more information, call [phone] or visit www.hc3.io.