Arch Painting® Announces White Glove Guarantee for Commercial Customers

The Nationwide Painting Contractor Leads with Customer Service and Innovation Guaranteeing Superior Results

WOBURN, Mass.--(BUSINESS WIRE)--Arch Painting^®, the leading nationwide commercial painting contractor servicing customers of all sizes, today announced the Arch Painting White Glove Guarantee, a pledge to our customers ensuring outstanding craftsmanship, unparalleled customer service and satisfaction guaranteed.

Arch Painting has served commercial customers for nearly 30 years, featuring the largest network of highly skilled, vetted and reliable crews nationwide. These 800 crews in 49 states comprise nearly 10,000 experienced, and highly trained painters who are ready to mobilize quickly and be on a job site as soon as a contract is signed. Arch Painting backs its proven, superior service with innovations that streamline project scoping, estimating, contracting and other administrative tasks.

The Arch Painting White Glove Guarantee is composed of three crucial customer-centric components:

• Concierge Service: From start to finish, Arch Painting is the most responsive, service-driven painting contractor in the industry. From rapid-fire, accurate quoting, to single dedicated Project Managers, to timely updates, everything Arch Painting does makes your life easier, from start to finish. With the largest nationwide network of crews in the industry, we can have a crew on site in days, applying our unmatched expertise to solve all of your painting problems; no matter the project size, we’ve got you covered, so you can focus on your priorities. That’s concierge-style peace of mind.
• Innovation: Today, every company is a technology company and no one in this industry is living that truth for customer benefit more than Arch Painting. From our proprietary Admin Dashboard that lets staff view and update quotes faster, to our one-of-a-kind Project Portal, that lets crews provide real-time updates on project progress, we are leveraging innovation at every turn to drive better, faster, more satisfying experiences. In fact, our technology lets us know where crews are, 24x7, so if they are needed on a moment's notice, we can get them there. We are, simply put, the most innovative painting contractor in the nation.
• Unmatched Satisfaction, No Money Down, No Matter the Project Size: The result? The industry’s first, best and only guarantee that starts with no money down on a project – no matter how large - follows with unmatched delivery and ends with up to two years warranty. Because our commitment doesn’t end when the paint dries; we are your painting contractor for life.

With the White Glove Guarantee, Arch Painting is setting the industry standard. Others offer parts of this, but none can match the completeness of our standard of excellence. Commercial spaces have unique challenges – working around opening hours, taking care to protect inventory and ensuring the work is planned to minimize impact on operations. Arch Painting provides excellence at every turn in this lifecycle.

“The Arch Painting White Glove Guarantee is a promise to our customers that they can expect the best crews, highest level of customer service and uncompromising quality control.” said Rich Kilgannon, Arch Painting President and CEO. “Our reputation at Arch Painting hinges on our customers’ satisfaction. We don’t take that lightly. We don’t just strive for satisfaction guaranteed. We promise it.”

About Arch Painting^®

Arch Painting is the nation’s leading commercial paint contractor. Founded by Joe Giacalone in 1997, Arch Painting provides unparalleled painting services that transform spaces from ordinary to extraordinary. Customer service, attention to detail, mastery of technique, and uncompromising commitment to quality are the foundation of each job and partnership served. Learn more at www.archpainting.com.