Fulcrum Raises $25 Million to Bridge the Gap Between Legacy Systems and AI in Insurance

Used by many of the top U.S. brokerages, Fulcrum’s AI platform cuts policy delivery from 15 days to same-day turnarounds and proposals down from eight hours to as little two

SAN FRANCISCO--(BUSINESS WIRE)--Fulcrum, the leading AI platform for insurance brokerages, today announced $25 million in combined Seed and Series A funding led by CRV, with participation from South Park Commons, Foundation Capital, and a group of prominent insurance and technology angel investors. The company is helping insurance brokerages modernize their day-to-day workflows with AI agents that handle coverage and claim analysis, proposal generation, client and carrier sales prep, policy checking, and certificate issuance.

For decades, insurance brokerages have relied on offshore Business Process Outsourcing (BPO) partners to handle critical servicing tasks like policy checking and certificate generation. What once seemed efficient has become a major drag on the industry. Each policy often passes through multiple handoffs between BPO teams, account managers, and carriers, creating delays, errors, and compliance risk. Meanwhile, client expectations for speed and transparency have never been higher, leaving brokers stuck between rising service demands and outdated operating models.

Co-founded by CEO Arjun Mangla and CTO Sambhav Anand, Fulcrum is addressing this long standing issue head on. Its AI agents handle everything from coverage and claim analysis, proposal generation, policy checking, client and carrier sales prep, and certificate issuance — enabling brokerages to deliver faster, more accurate service without adding headcount or relying on costly BPO providers.

"Technology is evolving at an incredible pace, and as brokers, we have an exciting opportunity to lead that change rather than react to it," said Mike Heffernan, President and CEO of Heffernan Insurance Brokers. "Partnering with Fulcrum has allowed us to deliver policies with greater speed and precision, providing a superior experience for our clients while driving significant internal efficiencies."

Fulcrum integrates deeply with existing agency-management systems, like Applied Epic, pulling policy documents directly from email and reconciling data across systems of record in real time. Its workflow engine automatically cross-checks coverage data, identifies discrepancies, and updates client records without manual intervention. Across brokerage teams, Fulcrum is executing more than 2,500 hours of manual work every day, reducing policy delivery times from a 15-day minimum to same-day and cutting proposal-generation cycles from six to eight hours to under two.

“For too long, insurance brokerages have accepted a complex and outdated web of partners, paperwork, and legacy systems,” said Arjun Mangla, Co-founder and CEO of Fulcrum. “We’re showing that it doesn’t have to be this way. Fulcrum is re-architecting the brokerage back office with AI that’s fast, precise, and deeply integrated into how teams actually work.”

Fulcrum’s customer base already includes many of the top 50 U.S. insurance brokerages, reflecting rapid adoption among large, data-heavy firms that previously depended on offshore BPOs for policy checking and quality assurance. By removing that dependency, brokers can reinvest time and budget into client relationships and growth.

“Insurance brokers sit at the center of a trillion-dollar market, but the systems that power their operations are decades old,” said Reid Christian, General Partner at CRV. “Fulcrum is uniquely positioned to change that. The team has built a solution that fits directly into the systems brokers already use, replacing slow, outsourced workflows with AI that continuously handles the most operationally heavy parts of the job. It’s the kind of product that feels inevitable once you see it working.”

Under the hood, Fulcrum combines multiple large language models purpose-built for the insurance lifecycle, and layered with proprietary retrieval, reasoning, and validation pipelines to ensure accuracy and compliance. The platform integrates directly with brokers’ existing systems of record, including AMS and email infrastructure, to extract and reconcile data across policies, proposals, and certificates. This deep integration enables real-time policy validation and renewal workflows without requiring teams to change their existing tools or processes.

“There’s been no shortage of attempts to solve this problem over the years, but the truth is it simply wasn’t possible before now,” said Sambhav Anand, Co-founder and CTO of Fulcrum. “The amount of variation, minutiae, and data that brokerages deal with is enormous. Even the best heuristic software couldn’t manage this level of complexity at scale. With recent developments in AI, that’s finally changed. We’re able to rethink how the manual, repetitive parts of the job get done so brokers can focus on the high-value work they actually enjoy.”

To request a demo of Fulcrum, please visit: https://www.withfulcrum.com/book-a-demo

About Fulcrum

Fulcrum is the leading AI platform for insurance brokerages, helping teams modernize workflows like policy checking, proposal generation, and certificate issuance. Trusted by top U.S. brokerages, Fulcrum’s AI agents integrate directly with existing systems to deliver faster, more accurate service without adding headcount or relying on offshore BPOs.

Learn more at www.withfulcrum.com