Prodoscore Q4 2025 Data Shows Employee AI Usage Increases Productivity Across U.S. Workforces

Hybrid Work Also Proved its Power in Q4, as Flexible Schedules Boosted Productivity Beyond Fully In-Office and Fully Remote Models

LOS ANGELES--(BUSINESS WIRE)--Prodoscore (the “Company”), a leading provider of employee productivity and data intelligence software, today released its Q4 2025 Productivity Pulse report, an in-depth analysis of productivity trends across U.S. industries, departments and job roles. The report presents data from over 9,000 employees across 176 companies, spanning 80 job roles and 10 industries. Productivity is measured by employee use of cloud tools, including Google Workspace, Microsoft 365, CRM and phone systems and more.

According to the report, generative AI adoption varied widely by industry in Q4. Professional and business services led the charge, with over half (51.9 percent) of employees using GenAI tools. In contrast, law firms and legal services reported the lowest adoption rate at 8.6 percent. Among employees who used AI, productivity was high, with managers in professional and business services reporting a 44 percent increase in activity compared to non-AI users.

“Our Q4 data shows that productivity is increasingly shaped by how effectively organizations apply AI and flexibility under real business pressure,” said Sam Naficy, CEO of Prodoscore. “Hybrid work continues to deliver strong outcomes, while AI adoption and usage are creating clearer performance differences across roles and industries. These trends underscore how data-driven visibility helps leaders better understand how work is getting done and enables them to make more informed decisions as they kick off the New Year.”

Additional key findings include:

• Hybrid workforces unlocked peak productivity, reinforcing that flexible work models continue to deliver consistent outcomes. All hybrid workforce combinations – excluding a one-day-in, four-days-remote model – outperformed fully in-office and fully remote employees, highlighting the productivity benefits of flexibility. This performance was supported by strong adoption of core tools across industries, with email and messaging/chat emerging as the most widely used overall.
• For the third consecutive quarter, industrial and logistics remained the most productive industry. The sector’s sustained productivity may be tied to steady consumer and e-commerce demand during the holiday season and a slow but ongoing recovery in global supply chains. Additionally, utilities and essential services saw the largest quarter-over-quarter improvement, with productivity increasing 14.9 percent, which may be tied to modernization efforts, new regulatory demands or emerging infrastructure investment cycles.
• Healthcare and innovation teams drove departmental productivity gains. Healthcare reported the highest departmental productivity in Q4, as systems focused on improved scheduling, technology adoption (such as AI and telehealth) and standardized workflows. Innovation teams recorded the largest quarter-over-quarter increase, rising 16.1 percent, potentially reflecting the immediate application of new technologies and increased efficiency pressures. In contrast, PR departments recorded the lowest productivity level with a 16.7 percent decline, which may reflect paused campaigns or shifting strategies amid economic uncertainty or geopolitical conflict.
• HR specialists led role-based productivity. The HR specialist was the most productive role in Q4, reflecting heightened year-end activity tied to open enrollment, performance reviews, compliance, reporting, budgeting and planning. Assistant controllers posted the largest quarter-over-quarter productivity increase, up 27.9 percent. At the same time, data analytics and corporate counsel roles recorded the lowest productivity levels, with the latter potentially tied to reduced demand for transactional work at the end of the year.
• Busy meeting days shifted to later in the week. Thursday replaced Tuesday as the busiest meeting day, with employees averaging one hour and 28 minutes in meetings that day. Software employees logged the highest meeting load at five hours and six minutes per week, while law firms and legal services recorded the lowest at two hours and 28 minutes, highlighting continued variation in collaboration demands across industries.

To view the full Q4 2025 Prodoscore Productivity Pulse report, please click here.

Methodology

Prodoscore’s Q4 2025 Productivity Pulse report is based on anonymized behavioral data collected via Prodoscore’s proprietary productivity measurement platform between October 1 and December 31, 2025. The dataset comprises 9,539 employees across 176 companies, spanning 80 unique job roles and 10 industries: industrial and logistics; HR and staffing; retail and consumer goods; professional and business services; financial services; real estate; software, tech and telecommunications; law firms and legal services and utilities and essential services.

Productivity scores are calculated using a weighted algorithm that factors in cloud tool usage, communication frequency and type, meeting load, document interactions and system activity patterns. Trends were analyzed and compared against Q3 2025 benchmarks. All data is fully anonymized and collected in compliance with Prodoscore’s strict privacy standards.

About Prodoscore

Prodoscore™ is an AI-powered, employee-centric data intelligence solution dedicated to making teams more successful. Recognized by Inc. as a 2025 Best in Business honoree in the Best AI Implementation category, Prodoscore provides clarity on what employees need to do to maintain optimal productivity, without feeling pressured by meaningless metrics. Prodoscore helps to empower employees, streamline processes, identify opportunities for workforce optimization and ensure better-informed decision-making. Its unique dataset, consisting of thousands of daily activity points across various core business applications, provides customers with meaningful insights that drive results.

As a cloud-based solution, Prodoscore works seamlessly with tools like Google Workspace, Microsoft 365, CRM systems, UCaaS and other business productivity apps, allowing it to be quickly implemented and easily maintained.

Headquartered in Los Angeles, Prodoscore is backed by PSG Equity. Learn more at prodoscore.com.