eClinicalWorks and Sunoh.ai Enhance Home-Based Primary Care and Operational Efficiency at Bloom Healthcare

The 109-provider practice reports improved efficiency and time savings with the AI medical scribe

WESTBOROUGH, Mass.--(BUSINESS WIRE)--eClinicalWorks®, the largest ambulatory cloud EHR, announced that Bloom Healthcare, a home-based primary care provider in Colorado and Texas, is using eClinicalTouch® and Sunoh.ai to improve patient care and provider efficiency. By using Sunoh.ai through eClinicalTouch 4 on mobile devices, providers can efficiently document patient encounters, enabling meaningful face-to-face conversations with patients and their families. Using Sunoh.ai with eClinicalTouch has led to substantial time savings, with providers cutting their documentation time by one hour per day, effectively reducing the documentation workload and enabling same-day note completion.

“Using eClinicalTouch 4, with Sunoh.ai, has revolutionized our operations as it is easy to navigate and customize which sections need to be visible, simplifying documentation for our providers. Sunoh.ai is saving our providers roughly one hour daily,” said Sharon Wang, VP of Technology at Bloom Healthcare. “eClinicalTouch enhancements offer a user-friendly interface for real-time documentation on mobile devices, significantly reducing paperwork and enhancing provider productivity and communication, allowing them to focus on exceptional patient care.”

Bloom Healthcare is known for its dedication to providing personalized, home-based primary care to seniors. The practice’s mission is to empower patients, their loved ones, and the community by bringing personalized, compassionate care into their homes. With 109 providers across Colorado and Texas, Sunoh.ai supports practices with real-time, precise documentation during home visits, improving patient communication without disrupting the patient experience. eClinicalTouch 4 and Sunoh.ai help improve operational efficiency and patient satisfaction, playing a crucial role in their goal to deliver excellent home-based primary care.

Sharon Wang added, “In addition to live use during appointments, our providers use Sunoh.ai for comprehensive pre-appointment charting and record review. Our complex care and population health managers also use Sunoh.ai extensively to effortlessly integrate notes from outside sources into the patient’s chart.”

“Bloom Healthcare’s unique focus on home-based primary care—delivering personalized care directly to patients’ homes, nursing homes, and assisted living facilities—sets them apart,” said Girish Navani, CEO and co-founder of eClinicalWorks. "The use of Sunoh.ai and eClinicalTouch improves patient communication and operational efficiency. This integration allows Bloom Healthcare to focus on its core mission of providing excellent care while reducing provider burnout and increasing patient engagement.”

eClinicalWorks continues to lead healthcare innovation, empowering providers with AI solutions that boost operational efficiency and strengthen patient-provider connections. Trusted by over 90,000 providers nationwide, Sunoh.ai remains dedicated to improving healthcare delivery and outcomes.

About Bloom Healthcare

Bloom Healthcare is committed to a simple yet profound vision: to help patients thrive. They redefine healthcare experiences by transforming the delivery of care within the community. Bloom Healthcare addresses the challenges faced by homebound seniors striving to stay healthy and independent. For over 20 years, Bloom Healthcare has been dedicated to this mission, empowering patients, their loved ones, and the community through individualized, compassionate home-based primary care. Based in Colorado, the practice is recognized for delivering personalized care to senior citizens, with a team of 109 providers dedicated to ensuring real-time, accurate documentation during home visits. For more information, visit https://bloomhealthcare.com/.

About Sunoh.ai

Sunoh.ai is a revolutionary AI-powered ambient listening technology that works as an independent App or integrated with an EHR. Sunoh.ai is designed to seamlessly translate natural language conversations between healthcare providers and patients into clinical documentation, offering a unique and immersive experience. Sunoh.ai makes clinical documentation faster and more efficient than ever before. For more information, visit sunoh.ai.

About eClinicalWorks

eClinicalWorks was founded in 1999 to help digitize paper charts for ambulatory practices. Today, eClinicalWorks leads the nation in innovation with cloud-based solutions for Electronic Health Records and Practice Management. In addition, we help ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems manage their revenue cycle, patient relationships, and Population Health initiatives. More than 180,000 providers and nearly 1 million medical professionals rely upon the power and scalability of the eCW Cloud for flexible clinical documentation, better front-office workflows, and more efficient billing driven by Robotic Process Automation. We combine innovation, leading-edge technology, and a commitment to patient safety to enable practices to grow and thrive amid the challenges of 21st-century healthcare. For more information, visit www.eclinicalworks.com, follow us on LinkedIn, Facebook and X/Twitter, or call [phone].