ZIPS Car Wash Expands Leadership Team With COO Hire

PLANO, Texas--(BUSINESS WIRE)--ZIPS Car Wash continues to expand its executive leadership team with the hiring of long-time leader, Frank Ragan, as Chief Operating Officer. Ragan joins ZIPS Car Wash with over 20 years of leadership experience in multi-unit operations across national retail and consumer-facing industries GameStop and Starbucks. He is recognized for championing initiatives that improved customer experience, employee engagement and operational consistency.

“I’m passionate about helping every team member grow and reach their potential. Together, we’ll create opportunities for success while living our values to be good, inspire others, and go beyond to deliver exceptional experiences,” said Frank Ragan, Chief Operating Officer, ZIPS Car Wash. “We’re committed to providing the structure, support, and resources our teams need to win and set the standard for service and delivering excellence for our people and customers,” he added.

Ragan progressed through leadership roles during his 18-year career with GameStop, from Store Leader to Vice President of Store Operations, driving enterprise-wide programs for operational systems, talent development, and cost optimization during a major turnaround. During his time with Starbucks, Ragan served as Vice President of Regional Operations for the Mid-South, leading one of the highest growth regions in the U.S. with a people-first mentality, fostering collaboration and creating structured systems that empowered teams to succeed.

“Frank is joining us at an important moment in the history of our growing business, and his experience and perspective will be critical as we move into our next phase of growth and development,” said Pete Nani, CEO, ZIPS Car Wash. “We value strong, independent thinking and Frank’s proven ability to accelerate growth, build strong teams and implement innovative processes without sacrificing quality will only enhance our day-to-day operations,” he added.

Ragan and his wife Jen enjoy spending time with their two children and creating memorable experiences for their family. He enjoys exercising, reading and watching any sports team from Philadelphia, Pennsylvania, his hometown.

About ZIPS Car Wash

ZIPS Car Wash, headquartered in Plano, Texas, is a privately held car wash operator, with over 200 locations across 20 states under three brands: ZIPS Car Wash, Rocket Express Car Wash, and Jet Brite Car Wash. With over 20 years of car washing experience, ZIPS prides itself on providing the highest quality express tunnel car wash in the industry. ZIPS uses the latest industry technology to provide a clean, dry, and shiny vehicle, exceptional customer experiences and value through loyalty rewards in the innovative ZIPS Car Wash mobile app. The ZIPS team aims to positively impact the communities we live and serve in through key partnerships with schools, military non-profit organizations and community leaders. In 2025, ZIPS Car Wash was recognized by Newsweek as a “Best of the Best” and “Best in Customer Service” award recipient. To learn more about our growing express car wash, visit www.zipscarwash.com.