Global Outsourcing Firm Emapta Unveils AI Course Curriculum Offering Clients an AI-Ready Workforce

The move comes as a new survey reveals 44 percent of companies are leaning into outsourcing to bolster AI readiness

MANILA, Philippines--(BUSINESS WIRE)--Emapta, a global leader in offshore AI-ready dedicated staffing and workforce advisory services, today announced it has rolled out an expanded slate of no-cost AI courses, offering upskilling opportunities to its 12,000-strong workforce.

AI workforce readiness is now a strategic imperative, and outsourcing is playing a critical role. New research shows nearly 44 percent of companies are expanding their outsourcing footprint to access AI tools, data capabilities and specialized talent.

Through Emapta Academy, Emapta’s in-house learning platform, employees gain access to customizable, role-specific AI training that equips them to support clients.

A variety of courses, certifications, and resources are offered to support the personal and professional growth of the 12,000 employees within the company, including foundational and advanced classes in AI tools and applications. Courses range from “Tools of the Trade - AI for Daily Accounting Tasks,” to AI-readiness modules focusing on topics such as ethical AI practices.

There’s been concern that the outsourced workforce is being left behind in the current wave of AI disruption. “We offer these courses to equip our employees with skills to leverage rapidly evolving technologies and gain essential AI literacy,” says Natalie Davies, Global Head of People & Experience at Emapta. “Our commitment is to ensure that our employees have mastery of the relevant AI skills in their respective areas of expertise and can apply AI in a meaningful way to add value to their client’s operations.”

In the afore-referenced survey, data reveals over two-thirds of companies now evaluate potential outsourcing providers based on their AI prowess (tools, talent, experience) as part of their provider selection process. And 24 percent are shifting their use of outsourced talent toward AI-focused functions – analytics, marketing personalization, intelligent CX, and data governance – areas where Emapta delivers highly skilled talent.

Emapta Academy provides opportunities for the proactive reskilling and upskilling of talent throughout their employment journey at Emapta. “Our AI Academy enables our highly skilled workforce of accountants, business intelligence analysts, data engineers and other roles, positioning our team to continue to excel in this era of technology advancement,” said Davies.

“With AI, repetitive tasks can be automated, allowing professionals to shift their focus towards strategic thinking, creativity, and innovation to increase client productivity. AI-driven tools enable continuous learning and skill renewal, crucial for navigating emerging roles and responsibilities.

“With the depth and breadth of our AI course catalog, Emapta Academy stands among the most progressive training programs in the outsourcing industry,” she said.

About Emapta

A pioneer in the outsourcing industry, Emapta is creating a new standard for how businesses leverage high performing offshore and nearshore teams, offering maximum control, transparent pricing, no salary mark-ups and flexibility as a seamless extension of onshore teams. Providing dedicated teams across 20 locations in the world’s most skilled talent hubs, Emapta offers clients tailored solutions backed by workforce advisory services, supercharging talent strategies with AI-readiness, agility and operational efficiency.

Founded in 2010 and a certified B Corp, Emapta supports more than 1,000 clients in 30+ countries with a global workforce of more than 12,000 team members. By continuously adapting to market demands, Emapta remains at the forefront of outsourcing, defining the future of work and enabling clients to access AI-ready talent globally.

To learn more, visit www.emapta.com or follow Emapta on LinkedIn.