ISN® Customers Share Insights for Initiating a Best-in-Class Safety Culture in Latest Edition of The Orange Book

New publication reveals how global leaders embed safety and sustainability values to help improve compliance, performance, and trust across the supply chain

DALLAS--(BUSINESS WIRE)--ISN, the global leader in contractor and supplier information management services, released its latest edition of The Orange Book, The Journey to Best-in-Class Contractor Management, showcasing how companies across industries are moving beyond compliance to cultivate best-in-class contractor management programs. Section One of the 2025 edition outlines how leading organizations are assessing safety culture perceptions, benchmarking performance, and addressing additional operational risks including sustainability and cybersecurity practices.

“A best-in-class contractor management program goes beyond standard safety compliance, it requires a people-first mindset that prioritizes psychological safety and is backed by data and driven by continuous improvement,” said Brian Callahan, Chief Executive Officer at ISN. “Our most successful partners integrate safety and sustainability into every layer of their operations, processes, and policies, using real-time insights and technology to build cultures where workers are better informed, protected, and empowered to share insights and drive continual improvement.”

This edition of The Orange Book emphasizes how best-in-class cultures are built with diligence and dedication to continuous improvement and identifies key elements companies are using to drive transformation:

• Benchmark performance across an industry: Australian Hiring Clients in the oil and gas, downstream and refining industry partnered to benchmark, standardize, and improve contractor qualification practices across the industry.
• Listen to the workforce: Global leaders, such as Tronox and TotalEnergies’ TEEP Barnett, leveraged ISN’s CultureSight^® safety perception assessments to measure workforce sentiment, leading to site-specific improvement plans, reassessments to evaluate effectiveness, and actionable feedback to increase accountability and engagement.
• Embed psychological safety practices: Georgia-Pacific’s use of human and organizational performance (HOP) principles, combined with ISNetworld^® tools and services, helped lead to a 53% reduction in contractor total recordable incident rate and a 51% decrease in days away/restricted transfer rate.
• Leverage real-time insights: Aecon’s use of ISN’s Corporate Social Responsibility (CSR) offerings helped the company go beyond self-reported checklists and gain insights into its contractors’ sustainability strengths and areas of opportunity to help ensure alignment with sustainability objectives.
• Address additional operational risks: By incorporating ISN tools and services, such as Cyber 360™ and SubTracker™, Equinor and Mondeléz strengthened contractor compliance and increased visibility into subcontractor management, improving jobsite safety.

“ISN’s customers are showing safety and sustainability excellence starts with culture,” said Joe Schloesser, Vice President of Technical Services, Risk Management, and Culture Insights at ISN. “The 2025 Orange Book underscores ISN’s commitment to helping companies build transparent, accountable, and data-driven cultures across their global contractor networks. Through benchmarking, CSR initiatives, workforce perception assessments, and digital transformation, ISN is helping empower its customers to lead with a culture of continuous improvement and achieve measurable performance goals.

To learn more about how leading companies are improving workplace safety and sustainability, download a copy of The Orange Book here. For more information on ISN’s industry-leading software and services, visit isn.com.

About ISN

ISN is the global leader in contractor and supplier information management, with more than 20 years of experience connecting 875 Hiring Clients in capital-intensive industries with 87,500 active contractors and suppliers to promote safety, health, and sustainability in the workplace. ISN’s brands include ISNetworld^®, a global online contractor and supplier management platform, Transparency-One^®, a responsible sourcing platform built to bring transparency to supply chain management, and Empower^®, a worker-level app built to keep workers moving forward.

ISN has 14 offices around the globe which provide award-winning support and training for its customers in more than 85 countries. ISN takes pride in leading worldwide efforts to improve the efficiency and effectiveness of contractor and supplier management systems and in serving as a world-class forum for sharing industry best practices, benchmarking performance, providing data insights among its members, and helping decision makers, including board members, ensure contractor and supplier risk is assessed and monitored. For more information, visit isn.com.