Higher Logic Names Former IBM Leader Marius Ciortea as Chief Community Officer, Accelerating a New Era of AI-Powered Community Engagement

ARLINGTON, Va.--(BUSINESS WIRE)--Higher Logic, the leading community and engagement platform for enterprise companies, today announced the appointment of Marius Ciortea as Chief Community Officer (CCO). At IBM, Marius oversaw the evolution of IBM’s global community ecosystem, working closely with Higher Logic as an enterprise-scale customer and strategic platform partner. A recognized leader in enterprise community strategy and AI-driven engagement, Ciortea joins Higher Logic as the company accelerates its mission to deliver smarter, outcomes-focused community experiences.

“Marius is a visionary leader with a proven track record of transforming large-scale community ecosystems,” said Rob Wenger, CEO of Higher Logic.

“His background working across global community teams gives him a unique understanding of how enterprise organizations operate and what they need from an engagement platform to be successful today and in the future. We’re excited to welcome him to our executive team.”

In his role as CCO, Ciortea and his team will guide Higher Logic’s community strategy and vision, collaborating closely with product, customer success, and innovation teams as the company expands its AI capabilities and elevates customer engagement at scale. Ciortea’s appointment reinforces Higher Logic’s commitment to innovation, customer partnership, and industry leadership. As the engagement landscape evolves, his experience applying AI to community ecosystems brings an unmatched perspective to Higher Logic’s strategic roadmap.

“Community is entering a new chapter, one where AI and human connection work together to deliver measurable value, deeper relationships, and scalable outcomes,” said Ciortea. “Higher Logic is uniquely positioned to lead this transformation. I’m excited to help shape the next generation of engagement technology and work alongside customers who are redefining what community can achieve.”

About Higher Logic

Higher Logic is revolutionizing engagement. We combine AI with human insight to help organizations build lasting relationships through personalized, intelligent experiences. Our platform connects community, marketing, learning, events, and more—powered by a centralized data warehouse that learns and adapts with every interaction. It’s how we enable smarter, more relevant engagement. Whether helping associations improve retention or enabling businesses to reduce support costs and grow loyalty, our deep expertise and true partnership mindset empower our customers to do more than they ever imagined. Learn more at www.higherlogic.com.