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NaphCare Reaches Industry-Leading Milestone as Clackamas County and Pima County Partners Earn Prestigious NCCHC Pinnacle Award

NaphCare’s 4th and 5th clients to achieve this recognition demonstrates company’s commitment to delivering exceptional correctional care

BIRMINGHAM, Ala.--(BUSINESS WIRE)--NaphCare, a leading provider of correctional healthcare services, today announced that its partners, Clackamas County Jail in Oregon and Pima County Adult Detention Complex in Arizona, were awarded the National Commission on Correctional Health Care (NCCHC) Pinnacle Award at the 2025 National Conference on Correctional Health Care. Both facilities earned the recognition by achieving NCCHC accreditation in three critical areas: health services, mental health, and opioid treatment programs (OTP).

The NCCHC Pinnacle Award represents the highest level of recognition in correctional healthcare, awarded to facilities that achieve accreditation in multiple service areas while demonstrating exceptional compliance with nationally recognized standards across governance, patient care, staffing, and specialized programs.

Industry-Leading Track Record of Excellence

To date, only six correctional facilities have received the esteemed NCCHC Pinnacle Award; five of those recipients are NaphCare partners. This achievement underscores NaphCare's proven ability to help facilities achieve and maintain the highest standards of correctional healthcare.

“We are incredibly proud of all our partner facilities who have achieved the remarkable distinction of a Pinnacle Award,” said Brad McLane, Chief Executive Officer of NaphCare. “These awards reflect the dedication and excellence of our collaborative teams, who work tirelessly to provide high-quality healthcare to our patients. With five facilities now earning this distinguished recognition under our partnership, we continue to lead the industry in helping correctional facilities achieve the highest standards of care.”

Previous NaphCare partner Pinnacle Award recipients include:

  • Hillsborough County Sheriff's Office (2021) – Made history as the first facility in the nation to receive the NCCHC Pinnacle Award. The Falkenburg Road Jail and Orient Road Jail simultaneously achieved accreditation across all three service areas, establishing the benchmark for comprehensive correctional healthcare excellence.
  • Middlesex County Office of Adult Corrections and Youth Services (2024) – Became the second facility nationally to achieve triple accreditation. This partnership, spanning since 2016, demonstrates NaphCare's ability to implement innovative healthcare solutions including enhanced opioid withdrawal protocols and comprehensive Medication Assisted Treatment (MAT) programs.
  • Washoe County Detention Facility (2024) – Earned recognition as the third facility nationally to receive this honor. The facility's success across jail health services, mental health services, and opioid treatment programs showcases NaphCare's consistent methodology for achieving excellence in diverse operational environments.

These achievements reflect NaphCare's unwavering commitment to improving health outcomes for incarcerated populations nationwide. By partnering with facilities to implement innovative medical, mental health, and substance use treatment programs, NaphCare continues to set standards for excellence in correctional healthcare delivery.

About NaphCare

NaphCare, partners with local, state and federal government agencies nationwide to provide innovative healthcare, technology and administrative solutions for the correctional system. The company’s industry-leading approach to correctional healthcare includes designing and implementing evidence-based clinical programs to address the specific challenges of the corrections environment. Above all, NaphCare aims to make a positive impact in the communities they serve. NaphCare is headquartered in Birmingham, Alabama. Additional information can be found on the company’s website: www.naphcare.com or www.techcareehr.com.

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NaphCare

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Headquarters: Birmingham, AL
CEO: Brad McLane
Employees: 5000
Organization: PRI

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