Mahalo Banking CEO Jim Stickley Celebrates Fourth Anniversary, Marking Period of Record Growth and Continued Innovation

TROY, Mich.--(BUSINESS WIRE)--Mahalo Banking today announced the milestone of Jim Stickley’s fourth anniversary as Chief Executive Officer, marking a period of significant growth and innovation for the credit union digital banking provider. Since assuming the role, Stickley has guided Mahalo through significant expansion while strengthening its position as a trusted technology partner to credit unions nationwide.

Under Stickley’s leadership, Mahalo’s contract value has increased sixfold, while both client count and staff have quadrupled. In addition, Mahalo launched a fully reengineered version of its digital banking platform that unified iOS, Android, and web into a cohesive feature-paired development environment. This new environment allows Mahalo to swiftly build and deploy new features and integrations up to 5 times faster than its previous version, giving Mahalo credit union partners access to rapid feature expansion.

“As Mahalo celebrates Jim’s four years as CEO, it is clear the company has not only achieved incredible growth but also continues to set the pace for innovation in the digital banking space,” said Phil Buell, Mahalo board member and CEO of Superior Credit Union. “Jim’s forward-looking vision and dedication to execution ensure that Mahalo’s technology delivers real, measurable impact for credit unions and their members. We look forward to his continued leadership guiding Mahalo through its next phase of growth and innovation.”

During Jim Stickley’s tenure, Mahalo has pioneered award-winning neurodiversity functionality within its Thoughtful Banking® platform and introduced its patent-pending Credential Assurance Technology (CAT), an advanced fraud-prevention solution that protects credit unions and their members by stopping 100% of credential-stuffing attacks. Beyond these landmark innovations, Mahalo has delivered more than 800 new features and vendor integrations, underscoring the company’s ability to rapidly adapt to credit unions’ evolving needs. Guided by its mission-driven culture, Mahalo continues to build meaningful partnerships rooted in collaboration, transparency, and high-quality service.

“We are thrilled to celebrate Jim’s success and the tremendous growth Mahalo has achieved under his leadership,” said Mike Tindall, CEO of Area Financial Services (AFS). “As a CUSO managing numerous credit unions, including six that are proud members of the Mahalo family, we have seen firsthand how Mahalo’s innovation and commitment translate into meaningful value for credit unions and their members. Jim and his team continue to push the boundaries of what digital banking can deliver, and we are excited to partner with Mahalo as they shape the future of credit union technology.”

Looking ahead, Mahalo plans to build on this momentum with an updated business banking solution, a next-generation fraud platform, and tighter AI-powered integrations. The company continues to develop innovations designed to help credit unions enhance security, efficiency, and overall member experience.

“What our team has accomplished over the past four years has been nothing short of inspiring,” said Jim Stickley. “I am incredibly proud of the growth, innovation, and dedication our employees demonstrate every day. With even more groundbreaking technology on the horizon, I am excited about what the future holds. Most importantly, I truly value the trust and collaborative relationships of our credit union partners. Every decision we make is rooted in supporting their mission and ensuring their members receive the best digital banking experience possible. I am honored to continue leading this team into the future and to carry forward Mahalo’s tradition of collaboration, transparency, and innovation.”

About Mahalo

Mahalo Banking provides online and mobile banking solutions for credit unions. Based in Troy, Mich., the Mahalo platform is designed and built on superior architecture with deep integration to core processing, providing security and a robust feature set across all delivery channels for a true omni experience. Mahalo offers the industry’s first and only online banking solution to fully integrate comprehensive neurodiverse functionality directly into its platform. This inclusive approach allows credit unions to support and embrace all members and accommodate their unique needs.

For more information about Mahalo Banking, please visit us at mahalobanking.com, follow us on Twitter or connect via LinkedIn.