Bardavon Launches Online Physical Medicine Portal Benefiting Claims Adjusters and Nurse Case Managers

Link provides real-time case level insights, therapy notes and streamlined case management tools

OVERLAND PARK, Kan.--(BUSINESS WIRE)--Bardavon is proud to announce the launch of Link, a new digital portal designed specifically for Adjusters and Nurse Case Managers (NCMs). This platform brings clarity, efficiency, and actionable insight to the forefront of injury case management and physical rehabilitation.

Link is a one-stop online destination that gives Adjusters and NCMs 24/7 access to the information they need, when they need it.

Key features of Link include:

• At-a-glance case summaries including actual visit counts, estimated case duration, and authorized visits remaining
• Snapshot views of patient case status such as current risk level, no-shows, care gaps, and reauthorization needs
• Easy access to view and download all case notes, updated nightly and viewable in-line with the patient record
• Comprehensive case details including appointments, attendance, predictive analytics, and open items requiring action
• Quality oversight includes clinical team case interventions for treating therapist and alerts to stakeholders regarding case progression

All information is refreshed nightly to ensure timely and accurate updates.

With Link, Bardavon takes information that was previously provided to Adjusters and NCMs incrementally via e-mail or fax and now presents it in an easily digestible and meaningful manner to generate actionable insights. Link is built on the same platform that Bardavon’s clinical oversight team uses every day, effectively providing Adjusters and NCMs the same 360 degree case management view as Bardavon’s clinical oversight staff.

“We’re excited to roll out the Link online portal as part of our commitment to building tools and workflow guides focused on supporting Adjusters and Nurse Case Managers, with the hope of supercharging their workflow,” said Jen Henry, VP of Clinical Operations and Services at Bardavon. “Link empowers our partners to proactively manage cases, access critical insights, and take timely action to keep care on track. Most importantly, it allows them to manage cases on their time, with the certainty of complete and consolidated case information.”

Why Link?

The name reflects the portal’s core purpose: linking stakeholders to timely, relevant information, in turn fostering stronger collaboration, better communication, and accelerated case progression.

Over time, Link will evolve to include additional features such as one-click access to submit new referrals and re-authorizations, visibility to the status of new referrals, and more. Built on the same platform as Bardavon’s clinical coaching portal, Link pulls from the same prioritized clinical and administrative data set, providing Adjusters and NCMs the information they need, accessible when they want it.

Bardavon recognizes that every adjuster and case manager works differently—which is why Link will never be mandatory. We pride ourselves on listening to our clients and making sure communication and reporting preferences can be tailored at the individual user level, whether that means using Link or continuing to receive notes and case-level details via email or fax. And just like other Bardavon program enhancements, such as Recovery+, there is no charge or fee associated with Link.

"Ultimately, we see the release of Link as a natural extension of our commitment to developing tools that make the jobs of Nurse Case Managers and Adjusters easier, better, and more straight-forward,” said Sarah Meyer, Chief Operating Officer at Bardavon. “Our focus is on meeting each end user where they are—adapting to their preferred workflow and timing, so they can work in the way that suits them best."

To learn more about the Link portal, visit www.bardavon.com/link-portal.

About Bardavon

Bardavon is a nationwide network of PT/OT providers treating workplace injuries while focusing on the unique needs of each injured worker and their return-to-work goals. Our high-touch, tech-enabled service enhances and simplifies the patient management experience for each stakeholder, including payers, adjusters, case managers, and injured workers. This optimizes claims outcomes and reduces costs. To learn more, visit www.bardavon.com.