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Master the Art of Crisis & Change Communication in the 3-Part Online Training Series (August 14-28, 2025) - ResearchAndMarkets.com

DUBLIN--(BUSINESS WIRE)--The "Crisis & Change Communications Strategies: Best Practices for Today (August 14-28, 2025)" online training has been added to ResearchAndMarkets.com's offering.

Welcome to the Crisis & Change Communications Strategies 3-part virtual certificate series! In today's unpredictable world, communicators are being asked to do more - with less time and higher stakes. Whether you're managing a sudden crisis, navigating organizational transformation, or facing employee resistance, your communication strategy can determine success or failure.

This series is your go-to training for mastering high-impact messaging, stakeholder engagement, and leadership alignment in high-pressure moments.

Gain practical insights from industry experts, exchange ideas with peers, and enhance your communication tools to:

  • Respond rapidly and effectively to evolving crises
  • Navigate mergers, layoffs, leadership shifts, and restructuring
  • Align internal and external messaging under pressure
  • Build employee trust during change
  • Manage reputational risks across digital channels
  • Craft resilient, human-centered communication strategies
  • Compare strategies with industry standards

Benefits Of Attending This Virtual Certificate Training Series

  • Gain exclusive access to practical presentations featuring real-world crisis and change communication strategies from leading professionals
  • Engage in interactive virtual sessions
  • Certificate of attendance for CEUs
  • Benefit from comprehensive instruction on leading change and managing crises with clarity, speed, and impact
  • Opportunity to have your questions answered on navigating organizational disruption, resistance, and reputation risk through expert-led discussions

3 Weekly Sessions:

  • Thursday, August 14, 2025: 11:00 AM - 1:30 PM ET
  • Thursday, August 21, 2025: 11:00 AM - 1:30 PM ET
  • Thursday, August 28, 2025: 11:00 AM - 1:30 PM ET

Who Should Attend:

This event is designed and researched for directors, managers, vice presidents, specialists, officers, project leaders and consultants involved in:

  • Crisis Communicators
  • Internal Communications
  • Corporate Communications
  • Employee Communications
  • Public Relations
  • Digital Communications
  • Marketing Communications
  • Change Communications
  • Executive Communications
  • HR Communications
  • Brand Communications
  • Content Strategy
  • Strategic Communications
  • Employee Experience
  • Digital Employee Experience
  • Risk Communicators

Course Agenda:

Session 1: August 14, 2025

  • Chairperson's Welcome
    • Amanda Coffee, Communications Consultant - Coffee Communications
  • Change That Sticks: Building a Communication Strategy That Guides, Aligns, and Inspires
    • Amanda Coffee, Communications Consultant - Coffee Communications
  • Communicating in Chaos
    • Marissa Padilla, Executive Vice President, Communications & Public Affairs - Global Strategy Group
    • Jade Floyd, Executive Vice President, Communications & Public Affairs - Global Strategy Group
  • Panel: Leading with Clarity: Communicating Through Organizational Change
    • Moderator: Amanda Coffee, Communications Consultant - Coffee Communications
    • Valerie Cashour Gallagher, Internal Communications - Leukemia & Lymphoma Society
    • Meghann Klein, Senior Director Internal Communications - Mariott International
    • Tricia Taylor, Vice President, Corporate Communications & Change Management - Coca-Cola Bottlers' Sales & Services Company
    • Lindsay Sharifipour, Director, Internal Communications & Corporate Affairs - Amwell
  • Parting Thoughts and Q&A!

Session 2: August 21, 2025

  • Chairperson's Welcome
    • Amanda Coffee, Communications Consultant - Coffee Communications
  • Taking The "Crisis" Out of Crisis Communication When It Matters Most
    • Gary MacNamara, Executive Director Public Safety & Government Affairs - Sacred Heart University
  • Merging Minds and Messages: How Discover Keeps Employees Engaged Through Change
    • Jill Mack, Senior Principal, Communication - Discover
  • Beyond the Playbook: How One Team Aligned Values and Voices During a Crisis
  • Panel: Crisis Communication in Action: Leading with Clarity When It Matters Most
    • Tiffany Goetzinger, Associate Director, Internal Communications - NORC at The University of Chicago
    • Shaheen Solomon, Director of Public Affairs Chief Communications Officer - City of South Fulton
    • Rachel Day, Communications Consultant - Kaiser Permanente
    • Moderator: Amanda Coffee, Communications Consultant - Coffee Communications
    • Sunni Hemingsen, Communications Director - Mayo Clinic
    • Tim Keefe, Director, Internal Communications & Organizational Change Management - Brightspeed
  • Q&A and Biggest Take-Aways!

Session 3: August 28, 2025

  • Chairperson's Welcome
    • Amanda Coffee, Communications Consultant - Coffee Communications
  • Mastering the Art of Communication During Organizational Change
    • Andrea Riggs, Senior Director, Corporate Communications - Society for Human Resource Management (SHRM)
  • Communicating Change Compassionately - Keeping Employees Informed, Included, and Engaged
    • Kelly Ziesemer, Organizational Change Consultant - Washington State Department of Labor & Industries
  • Trust in Action: Strengthening Culture Through Disruption
  • Panel: The New Role of Comms: Building Trust in Uncertain Times
    • Stephanie Brandon, Director, EBS Strategy - FedEx
    • Moderator: Amanda Coffee, Communications Consultant - Coffee Communications
    • Hilary Young, Vice President, Advocacy & Philanthropy - Pioneer Human Services
    • Nick Karoglou, Vice President, Head of Communications & Corporate Affairs - ACI Worldwide
    • Aatif Khan, Director, Ratings Communications - S&P Global Ratings
  • Q&A and Biggest Take-Aways!

Speakers

  • Gary MacNamara, Executive Director Public Safety & Government Affairs - Sacred Heart University
  • Stephanie Brandon, Director, EBS Strategy - FedEx
  • Tiffany Goetzinger, Associate Director, Internal Communications - NORC at The University of Chicago
  • Rachel Day, Communications Consultant - Kaiser Permanente
  • Hilary Young, Vice President, Advocacy & Philanthropy - Pioneer Human Services
  • Nick Karoglou, Vice President, Head of Communications & Corporate Affairs - ACI Worldwide
  • Kelly Ziesemer, Organizational Change Consultant - Washington State Department of Labor & Industries
  • Sunni Hemingsen, Communications Director - Mayo Clinic
  • Tim Keefe, Director, Internal Communications & Organizational Change Management - Brightspeed
  • Jill Mack, Senior Principal, Communication - Discover
  • Valerie Cashour Gallagher, Internal Communications - Leukemia & Lymphoma Society
  • Meghann Klein, Senior Director Internal Communications - Mariott International
  • Marissa Padilla, Executive Vice President, Communications & Public Affairs - Global Strategy Group
  • Jade Floyd, Executive Vice President, Communications & Public Affairs - Global Strategy Group
  • Aatif Khan, Director, Ratings Communications - S&P Global Ratings
  • Tricia Taylor, Vice President, Corporate Communications & Change Management - Coca-Cola Bottlers' Sales & Services Company
  • Amanda Coffee, Communications Consultant - Coffee Communications
  • Lindsay Sharifipour, Director, Internal Communications & Corporate Affairs - Amwell

For more information about this conference visit https://www.researchandmarkets.com/r/ttajc8

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Research and Markets


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Contacts

ResearchAndMarkets.com
Laura Wood, Senior Press Manager
press@researchandmarkets.com

For E.S.T Office Hours Call 1-917-300-0470
For U.S./ CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900

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