iconectiv Revolutionizes Outbound Voice Communications with New Compliance-Centric TruOps® TRA Telemarketing Data Source (TDS) Solution

Available Now, TDS Addresses TCPA Challenges While Fostering Efficient Outreach

BRIDGEWATER, N.J.--(BUSINESS WIRE)--Businesses relying on telephone outreach face a critical challenge: ensuring compliance with the Telephone Consumer Protection Act (TCPA) while maintaining efficiency and cost-effectiveness. To help navigate the evolving contact data and regulatory landscapes, iconectiv today announced enhancements to TruOps® TRA Telemarketing Data Source (TDS), the ultimate solution for complying with the TCPA and optimizing outbound voice-based consumer engagement strategies.

TDS empowers call centers, financial services, telemarketers, debt collectors and other businesses dependent on outbound voice communications to enhance call campaign efficiency while ensuring strict adherence to TCPA regulations. By providing reliable, authoritative data on phone numbers, line types and time zones, TDS helps organizations avoid costly missteps such as dialing unallocated numbers or contacting consumers during prohibited hours.

Designed to streamline operations, TDS delivers authoritative insights from the North American Numbering Plan (NANP), including detailed information on:

• State, time zone and daylight savings.
• Area codes and prefixes (NPA/NXX).
• Line types, including wireline, wireless and pagers.
• Ported numbers using Number Portability Administration Center (NPAC) data and iconectiv’s PortData Comply data.

By integrating this data into call management platforms, businesses can eliminate ineffective outreach, minimize manual effort and significantly reduce the risk of TCPA violations, which can result in substantial fines and reputational risk.

“In today’s ultra-competitive market where businesses and organizations are trying to efficiently and successfully gain the attention of consumers, our TDS solution is the future of compliant outreach given that it delivers a powerful, cost-effective and intuitive platform for businesses to stay ahead in an increasingly regulated environment,” said Peter Ford, Executive Vice President, iconectiv. “Whether managing large-scale call centers or verifying customer contact data, TDS provides the tools needed to maintain compliance and drive operational success.”

Empowered by Innovative Features

TDS’s suite of advanced features makes it the trusted choice for businesses seeking compliance and operational excellence:

• Comprehensive Data Verification: Identify and validate area codes, prefixes and line types to reduce the risk of calling during restricted hours or reaching unallocated numbers.
• Daily Data Updates: Access to the most current contact information for reliable and efficient operations.
• Port Corrected Data: Secure access to daily updates of telephone numbers that have been ported between wireless and wireline
• Customizable Reporting: Tailored reports for specific needs with a user-friendly web-based interface, enabling detailed data analysis.
• Seamless Integration: Utilize RESTful API capabilities for automated reporting, file extraction and seamless data integration with existing systems.
• Enhanced ROI: Improve transparency and eliminate wasted outreach to invalid or outdated numbers, resulting in cost savings and higher campaign efficiency.

For more information, download the new product brochure or visit https://iconectiv.com/truops/telecom-routing-administration.

About iconectiv

Your business and your customers need to confidently access and exchange information simply, seamlessly and securely. iconectiv's extensive experience in information services, digital identity and numbering intelligence helps you do just that. In fact, more than 5K customers rely on our data exchange platforms each day to keep their networks, devices and applications connected and 2B consumers and businesses protected. Our cloud-based information as a service network and operations management and numbering solutions span trusted communications, digital identity management and fraud prevention. For more information, https://iconectiv.com/. Follow us on X and LinkedIn.