-

Online Airline Booking Insights 2024: Digital Channels Dominate, Flexible Payments Key with 72% of Worldwide Bookings Made Online - ResearchAndMarkets.com

DUBLIN--(BUSINESS WIRE)--The "Online Airline Booking Insights 2024" report has been added to ResearchAndMarkets.com's offering.

Global Online Airline Booking Insights 2024: 72% of Air Travel Passengers Worldwide Booked the Majority of Flights Online.

Digital Channels Dominate Airline Bookings

In 2024, most global airline bookings will be made online, with airline websites and apps leading as travelers favor self-service options. OTAs compete through personalized offers, flexible policies, and transparent pricing.

Flexible Payments Key to Appeal

Diverse payment options, including digital wallets and instant payments, are growing in use, especially among younger travelers. Though credit and debit cards remain the dominant, preferred method by 79% of passengers. Airlines are enhancing satisfaction by providing secure, flexible payment solutions.

Focus on Flexibility and Transparency

Travelers prioritize flexible bookings and transparent flight details. Airlines and OTAs that offer user-friendly, clear options will gain customer loyalty.

Questions Covered:

  • What impact is AI having on global airline bookings in 2024?
  • How many passengers are forecasted to travel globally by air in 2024?
  • How prevalent is dissatisfaction with the air ticket payment process in 2024?
  • How have consumer expectations changed in the online airline booking process as of 2024?
  • What are the primary digital channels used for airline bookings in 2024?

Global Online Airline Booking Market Insights

  • Overview of Airline and Airline Booking Market, November 2024
  • Net Profits of The Airline Industry, in USD billion, 2023e & 2024f
  • Operating Profits of The Airline Industry, in USD billion, 2023e & 2024f
  • Air Traveler Satisfaction And Perception of Air Travel Importance, in % of Air Travelers, April 2024
  • Share of Air Travel Passengers Who Booked the Majority of Flights Online, in % 2024e
  • Where Air Travel Passengers Book Their flights, in % of Air Travel Passengers, 2024e
  • Breakdown of Online Sources Used for Airline Bookings, in %, 2024e
  • Share of Air Travel Passengers Who Are Satisfied With the Airline Booking Process, in % 2024e
  • Breakdown of Pre-Travel Aspects That Passengers Need to Have Addressed Prior to Flight Booking, in % 2024e
  • Share of Air Travel Passengers Who State Debit/Credit Cards as a Preferred Payment Option When Booking Air Travel, in % 2024e
  • Share of Air Travel Passengers Who State Digital Wallets as a Preferred Payment Option When Booking Air Travel, in % 2024e
  • Share of Air Travel Passengers Under the Age of 25 Who State Digital Wallets as a Preferred payment Option When Booking Air Travel, in %, 2024e
  • Share of Air Travel Passengers Who State Payment Solutions Like IATA Pay as a Preferred Payment Option When Booking Air Travel, in % 2024e
  • Share of Air Travel Passengers Who Were Dissatisfied With Their Air Ticket Payment Experience, in % 2024e
  • Top Reasons For Payment Method Choice When Booking Air Travel, in % of Air Travel Passengers, 2024e
  • Annual Growth of Downloads of Travel Booking Categories, in % of Year-on-Year Growth, 2023
  • Growth of Downloads of Travel Booking Apps from 2019, by App Type, in %, 2023
  • AI Use Cases in Travel, in % of Travelers, October 2023
  • Average Time Travelers Spent on Resources Used on the Path to a Travel Purchase, in Minutes, April 2023
  • Share of Travelers Who Visit an OTA Prior to Travel Purchase, by Travel Purchase Type, in % of Travelers, April 2023
  • Resources Used Leading up to Travel purchase, in % of Travelers, April 2023
  • Where Travelers Made a Travel Purchase for Their most Recent Trip, in % of Travelers, April 2023
  • Average number of pages Viewed by Travelers in the 45 Days Leading Up to Travel purchase, by Website Type, in Pages, April 2023
  • Components That travelers Who Booked Multiple Trip components Booked First, in % of Travelers, April 2023
  • Share of Travelers That Are Most Likely to visit an OTA Next After Visiting a Hotel Or Airline Website or App, in %, April 2023
  • Share of Travelers That are Most Likely to Visit Another Travel Website, Such as an Airline, Hotel, or Meta Travel website next After Visiting an OTA, in %, April 2023
  • Webpages visited by Travelers Before Booking a Flight, in Number of Webpages, 2013 & 2024e
  • Share of Travelers Who Say That the Number of Choices (Fares, Bundles, Brands) is Overwhelming in %, 2024e
  • Share of Travelers Who Want to Be Able to See All Their Options on a Single Screen Or Website, in %, 2024e
  • Share of Travelers Who Search On A Comparison Site First Before purchasing Direct on the Airline Site, in %, 2024e
  • Share of Air Travelers Who Want Retailers to Make Changing a Travel Purchase Like a Flight Less of an Issue, in %, 2024e
  • Share of Air Travelers Who Find Changing a Flight the Hardest Part of a Trip to Change, in %, 2024e

A selection of companies mentioned in this report includes, but is not limited to:

  • Apple
  • Google

For more information about this report visit https://www.researchandmarkets.com/r/3rrnym

About ResearchAndMarkets.com

ResearchAndMarkets.com is the world's leading source for international market research reports and market data. We provide you with the latest data on international and regional markets, key industries, the top companies, new products and the latest trends.

Contacts

ResearchAndMarkets.com
Laura Wood, Senior Press Manager
press@researchandmarkets.com

For E.S.T Office Hours Call 1-917-300-0470
For U.S./ CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900

Research and Markets


Release Versions

Contacts

ResearchAndMarkets.com
Laura Wood, Senior Press Manager
press@researchandmarkets.com

For E.S.T Office Hours Call 1-917-300-0470
For U.S./ CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900

More News From Research and Markets

Poland Investment Funds and Asset Management Market Report 2026, Profiles of TFI, Pekao, Santander, PKO, Allianz, Goldman Sachs - ResearchAndMarkets.com

DUBLIN--(BUSINESS WIRE)--The "Investment Funds and Asset Management Market in Poland, 2024-2026" report has been added to ResearchAndMarkets.com's offering. This report provides a comprehensive overview of the investment funds and asset management sector in Poland. Analysis covers the main pillars of the market, including: mutual funds, insurance, and pension assets. The report also mid-term forecast of key volumes for the period 2025-2027. The data has been presented in a form of horizontal pr...

Europe Data Center Colocation Market Outlook & Forecast Report 2025-2030 Featuring Major Players - Digital Realty, Equinix, NTT DATA, Global Switch, CyrusOne, Ark Data Centres - ResearchAndMarkets.com

DUBLIN--(BUSINESS WIRE)--The "Europe Data Center Colocation Market - Industry Outlook & Forecast 2025-2030" report has been added to ResearchAndMarkets.com's offering. The Europe Data Center Colocation Market was valued at USD 9.45 Billion in 2024, and is projected to reach USD 35.73 Billion by 2030, rising at a CAGR of 24.82%. The Europe data center colocation market is expected to witness cumulative investments of approximately $144.03 billion, of which, the Western Europe is slated to ac...

GCC Construction Equipment Market Research Report 2025-2030 Featuring Key Vendors - Caterpillar, Komatsu, Volvo, Hitachi, SANY, XCMG, JCB, Liebherr, Kobelco, and Zoomlion - ResearchAndMarkets.com

DUBLIN--(BUSINESS WIRE)--The "GCC Construction Equipment Market Research Report 2025-2030" report has been added to ResearchAndMarkets.com's offering. The GCC Construction Equipment Market was sized at 68,499 Units in 2024, and is projected to reach 94,499 Units by 2030, rising at a CAGR of 5.51%. Governments in the UAE and Saudi Arabia continue to prioritize urban growth and diversification, with Dubai's long-term 2040 Urban Master Plan and the Saudi Vision 2030-linked mega-projects fuelling o...
Back to Newsroom