Playback Available: How Insurers Can Safeguard Their Claims Department From Digital Identity Fraud

OLDWICK, N.J.--(BUSINESS WIRE)--AM Best hosted a complimentary webinar, titled, “How Insurers Can Safeguard Their Claims Department from Digital Identity Fraud,” on Wednesday, August 2nd.

In this webinar, sponsored by LexisNexis Risk Solutions, a panel of insurance and technology experts discussed findings from a new industry market research study and explored how you can create an optimal identity fraud management strategy.

Watch the playback to learn more about these 10 important topics:

1. Why a tidal wave of fraud risk is headed toward the insurance industry
2. How some insurers stay ahead of fraudsters by using advanced technology and shared data resources
3. Why more than half of insurance professionals believe their companies’ data protection measures contain significant risk
4. Why insurers should not wait for legislative or regulatory guidance before updating data privacy policies
5. How shared data from consortiums provides a comprehensive perspective on fraud patterns
6. Where insurers should focus communication and education efforts on insurance fraud
7. The best places to display fraud warnings
8. How a multi-layered approach to fraud detection monitors risk signals throughout the workflow
9. How insurers can combine their own data with partnerships and shared data to augment fraud detection
10. How changing attitudes among younger insurance customers create new openings for insurance fraud

Panelists include:

• Jennifer Kostyrna, principal product manager, LexisNexis Risk Solutions;
• Souvik Kumar, director, claims market, LexisNexis Risk Solutions; and
• Matthew Smith, executive director, Coalition Against Insurance Fraud.

AM Best is a global credit rating agency, news publisher and data analytics provider specializing in the insurance industry. Headquartered in the United States, the company does business in over 100 countries with regional offices in London, Amsterdam, Dubai, Hong Kong, Singapore and Mexico City. For more information, visit www.ambest.com.

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