Support World Live’s Expo Hall to Display the Hottest Products and Services in the Technical Support and Service Management Industry Next Month in Orlando

SAN FRANCISCO--()--HDI, the leading organization dedicated to elevating technical service and support across the enterprise, will feature the hottest technology and solutions in the technical support and service management industry at SupportWorld Live. Nearly 30 exhibitors will showcase the latest innovations in the Expo Hall, providing attendees with a unique opportunity to learn about new solutions impacting the industry in a hands-on environment. For a complete list of sponsors and exhibitors, visit here.

SupportWorld Live will take place November 6-11, 2021, at the Omni Resort at Championsgate in Orlando. Register to attend SupportWorld Live here.

Tara Gibb, Senior Director, HDI said, “New, innovative technologies and solutions will be on display in the Expo Hall to help technical support and service management professionals find the best solutions to do their jobs more efficiently and effectively. Event attendees will be able to walk the Expo Hall and compare offerings to determine the right solution or service for their company.”

Support World Live Exhibitor News

  • Argent Software (Booth #1003): Argent Software will be launching its newest product – Argent Omega, a replacement for the Argent Advanced Technology (AT) product. Argent Omega will introduce new components, including Argent for Azure, Argent for Microsoft 365 and Argent SIEM-Complete. Come by our booth and be the first to experience Argent Omega.
  • Happy Signals (Booth #1006): Stop by for a chat (you can’t miss us, we’re pink) about how IT organizations improve their end-user happiness and productivity using HappySignals to gather and understand human-based (not just technology-retrieved) feedback. We’ll be the only vendor in the room focused solely on experience and employee productivity, not the technology.
  • PST Migrator(Booth #602): PST Migrator, an automated solution to PST migration, will showcase its latest update, Pre-migration Relocation. PSTs are common roadblocks to multiple IT Support projects. Pre-migration Relocation removes errors and delays, for projects like cloud file migrations, by placing PSTs outside of the synced folders.
  • #608):, AI powered & MS Teams centric enterprise service desk, has added 250+ “Task Skills” and RMM integrations in its automation suite to help users with everyday tasks like access issues, software installation, etc. combines Natural language capabilities, knowledge and process skills for seamless employee support and experience.

Support World Live is taking steps to ensure attendee, exhibitor and partner safety. Support World Live will adopt parent company Informa’s AllSecure Plan at the event. AllSecure is Informa’s approach to ensuring the highest standards of safety, hygiene, cleanliness and operational effectiveness for all exhibitors, attendees, speakers and press. SupportWorld Live requires that all who attend the show must provide proof of full vaccination or proof of a negative COVID‑19 test result within 72 hours of arrival at the event. Masks are strongly recommended in all indoor spaces of the Omni Resort at ChampionsGate. SupportWorld Live continues to support robust cleaning practices and social distancing where possible. Learn more about Support World Live’s health and safety plan here.

To learn more about SupportWorld Live or to register for SupportWorld Live, click here. Stay up to date on Facebook, Twitter or LinkedIn.

For sponsorship opportunities, contact Susan Gillespie at

For media registration click here.

About HDI

For thirty years, HDI has partnered with thousands of professionals and their organizations to improve their performance by helping them to: drive change, harness knowledge, transform teams, make connections, and turn challenges into opportunities. HDI empowers the technical support and service management community to advance their strategy, operations and teams through optimized service delivery. From the employee to the enterprise, HDI transforms service and support through its comprehensive lineup of training and certification courses, industry-leading annual conferences, results-driven consulting services, community-based networking opportunities, and insightful research and informational resources. What does HDI stand for? HDI stands for smarter service resulting in better business outcomes. Learn more at HDI is brought to you by Informa Tech.

About Informa Tech

Informa Tech is a market leading provider of integrated research, media, training and events to the global Technology community. We're an international business of more than 600 colleagues, operating in more than 20 markets. Our aim is to inspire the Technology community to design, build and run a better digital world through research, media, training and event brands that inform, educate and connect. Over 7,000 professionals subscribe to our research, with 225,000 delegates attending our events and over 18,000 students participating in our training programs each year, and nearly 4 million people visiting our digital communities each month. Learn more about Informa Tech.


Meryl Franzman
HDI’s SupportWorld Live


Meryl Franzman
HDI’s SupportWorld Live