IDC Launches Future of Digital Infrastructure Practice to Highlight the Critical Importance of Responsive, Scalable, and Resilient Cloud-Centric Infrastructure to Digital Transformation Success

IDC Future of Digital Infrastructure Framework (Photo: Business Wire)

FRAMINGHAM, Mass.--()--Success in the digital economy requires organizations to move beyond a traditional, cost-sensitive view of infrastructure and adopt a broader recognition that a responsive, scalable, and resilient cloud-centric infrastructure will help drive revenue while aligning technology adoption and IT operational governance with positive business outcomes. The transition to a cloud-centric digital infrastructure, which is already underway within many organizations, depends upon commitment to a digital strategy accompanied by a new set of key performance indicators focused on resource optimization, consistent resilience, and continual enhancement. To guide organizations through this transition, International Data Corporation (IDC) has published the Future of Digital Infrastructure framework.

Digital infrastructure will continue to grow in volume and complexity, increasingly extending to assets deployed in the edge, such as multi-access edge computing nodes (MAECs), campuses, buildings, and metro colocation facilities. It will include resources that facilitate rapid adaptation of applications and code to enhance customer experiences, embed intelligence and automation into business operations, and support ongoing industry innovation at edge locations.

The emerging digital infrastructure ecosystem will increasingly be built on cloud-centric technologies, more ubiquitous deployment options, and more automated IT operations. Its focus will be to ensure ever faster delivery of innovative infrastructure hardware, software, resource abstraction, and process technologies to support the development and continual refinement of resilient digital services and digital experiences.

As organizations transition to the Future of Digital Infrastructure, IDC makes the following predictions:

  • By the end of 2021, 80% of enterprises will put a mechanism in place to shift to cloud-centric digital infrastructure twice as fast as before the pandemic.
  • By 2023, an emerging digital infrastructure ecosystem will be the underlying platform for all IT and business automation initiatives anywhere and everywhere.
  • By 2024, 80% of enterprises will overhaul relationships with infrastructure providers to better execute their digital strategy for ubiquitous deployment of resources and for more autonomous IT operations.

"The digital services being developed to deliver modern and increasingly automated customer/work experiences and intelligent business operational systems depend upon having early access to innovative, but resilient and trusted technology at the physical and logical levels, anywhere," said Rick Villars, group vice president, Worldwide Research and IDC's global lead for Future of Digital Infrastructure research. "By 2023, an emerging digital infrastructure ecosystem will be the underlying platform for all IT and business automation initiatives anywhere and everywhere."

To learn more about IDC's Future of Digital Infrastructure framework with guidance for the technology buyer and technology vendor or service provider, please read Rick Villars' new blog post at

The IDC report, Future of Digital Infrastructure Defined: Ever Faster Delivery of Reliable Digital Services and Experiences (IDC #US46807920), provides a framework for understanding the critical role digital infrastructure plays in digitally transformed organizations and provides guidance to organizations as they plan and implement digital infrastructure strategies.

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading tech media, data and marketing services company. To learn more about IDC, please visit Follow IDC on Twitter at @IDC and LinkedIn. Subscribe to the IDC Blog for industry news and insights:


Michael Shirer

Release Summary

To guide organizations through their digital infrastructure transition, IDC has published the Future of Digital Infrastructure framework.


Michael Shirer