Idaho Board of Dentistry Chooses Medallia to Understand and Take Action on the State’s Dental Community Needs

State agency sets sights on improving the dental community’s licensing, permitting and education programs with deep insights from Medallia

SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced that the Idaho Board of Dentistry (IBOD) has selected Medallia to better understand the needs of the state’s dentists, dental hygienists, therapists and assistants.

“Now more than ever government agencies are looking for insights into how their professional communities are feeling and what actions they need to improve their services and progress their mission,” said Nick Thomas, executive vice president, global Public Sector for Medallia.

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About Medallia

Medallia (NYSE: MDLA) is the pioneer and market leader in Experience Management. Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment. www.medallia.com

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