ORANGE, Calif.--(BUSINESS WIRE)--Alignment Healthcare, a mission-based Medicare Advantage insurance company founded in 2013, today announced that its award-winning Medicare Advantage plans will expand into several new markets across California, Nevada and North Carolina starting in 2021, reaching more than 5.9 million1 people eligible for Medicare, pending regulatory approval. The company also announced that it will expand its plan portfolio, including the debut of a signature virtual health plan.
Medicare’s annual enrollment period begins Oct. 15, 2020.
“Lack of care coordination and lack of personalized care threaten the health of seniors in our country every day — Alignment has succeeded because we solve these critical gaps for our growing member base nationwide with our concierge-like care and service model and our powerful data engine,” said John Kao, founder and CEO, Alignment Healthcare. “We’ve leaned heavily on these long-held differentiators — along with our serving heart culture — to provide seniors the care they deserve, especially now during the pandemic. We are well-equipped to expand this successful model to more seniors in the year ahead.”
In addition to its growing footprint, Alignment will announce several new plan options for seniors in October, pending approval — most notably a signature virtual health plan to provide seniors a safe, convenient and personalized virtual care option, alongside HMO dual-eligible special needs and HMO point-of-service plans. In select plans, Alignment will also introduce innovative new benefits for eligible members — such as pet sitting — that continue its commitment to addressing social determinants of health such as food instability, loneliness and lack of transportation that directly affect health outcomes. Last year, Alignment extended its ACCESS On-Demand Concierge program to include companion care as well as a partnership with Uber Health for non-emergency medical transportation to assist seniors who may be facing these everyday social challenges.
“The COVID-19 pandemic revealed just how critical Alignment’s data-driven approach to senior care is in delivering a high-touch, personalized experience to our members – one that proactively identifies their needs and risk status, and empowers us to fill in key gaps in their care – regardless of where they are,” said Dawn Maroney, president of consumer and markets, Alignment Healthcare. “Just as important as our geographic expansion is the work we put into expanding our plan options to cater to clinical and social needs of seniors during the pandemic and beyond.”
In recent years, Alignment has emerged in the competitive Medicare Advantage market as one of the only to showcase sustained financial growth of 40 percent year-over-year growth for the past five years. The company is doing well by doing good, providing coverage and service that have led to exceptional quality ratings, including an NPS score of 65 — nearly double that of the category2 — and an overall 4.5- out of 5-star rating in 2020 from the Centers for Medicare and Medicaid Services3 for its Alignment Health Plan.
For more information on the company’s model and offerings, visit www.alignmenthealthcare.com.
About Alignment Healthcare
Alignment Healthcare is redefining the business of health care by shifting the focus from payments to people. We’ve created a new model for health care delivery that cuts costs and improves lives by unraveling the inefficiencies of the current system to drive patients, providers and payers toward a common goal of wellness. Harnessing best practices from Medicare Advantage, our innovative data-management technology allows us to commit to caring for seniors and those who need it most: the chronically ill and frail. Alignment Healthcare provides partners and patients with customized care and service where they need it and when they need it, including clinical coordination, risk management and technology facilitation. Alignment Healthcare offers health plan options to California residents through Alignment Health Plan, and partners with select health plans in North Carolina to help deliver better benefits at lower costs. For more information, please visit www.alignmenthealthcare.com.
2 Deft Research, 2019 Medicare Member Experience Study
3 Every year, Medicare evaluates plans based on a 5-star rating system.