CALGARY--(BUSINESS WIRE)--Warmer weather and staying home has many Albertans embarking on projects requiring a ground disturbance. Submitting a locate request to Alberta One-Call through our website (www.albertaonecall.com), or by phone (800-242-3447) at least three full working days in advance of any project is the safest way to dig.
There is evidence people are expressing a reluctance to engage in a service resulting in “strangers” coming on property to locate and mark buried utilities. The issue is happening throughout Alberta.
When owners of underground infrastructure come to locate and mark buried utilities in response to a request, they are wearing appropriate PPE (personal protection equipment), maintaining physical distancing protocols and there is no danger to homeowners related to COVID-19.
- In 2019 there were over 400,000 locate requests through Alberta One-Call – over 75% of requests were made online
- For every locate request over 850 owners of buried utilities are potentially being alerted
- ~3,000 buried utility damages were reported in 2019 – ~22% were caused by people digging without first contacting Alberta One-Call to request a locate of buried utilities resulting in minor to major incidents
- The average incident costs Alberta taxpayers about $20,000
This is critically important to the safety of Albertans.
The President of Alberta One-Call, Mike Sullivan, is available for interviews, in English or French.
Alberta One-Call is a non-profit corporation that provides a communication service between the digging community and the owners of buried facilities.