-

Citizens Business Conditions Index™ Rises in Q4 on Trade Optimism, Consumer Spending

PROVIDENCE, R.I.--(BUSINESS WIRE)--Easing trade tensions with China, increased consumer spending and a more stable interest rate environment helped improve U.S. business sentiment in the fourth quarter, according to the Citizens Business Conditions Index™. In the latest report released by Citizens Commercial Banking, the index increased from 60.2 to 61 and remained well above 50, showing growing confidence in the U.S. economy.

“Progress toward the first phase of a China trade deal, more clarity around Brexit, improved consumer spending and a stable rate environment took some of the uncertainty off the table for business leaders in the fourth quarter,” said Tony Bedikian, head of Global Markets for Citizens Commercial Banking. “Of course, this quarter the coronavirus is having an impact on certain sectors and markets, but the overall economic trend so far is still positive.”

The Index is derived from a number of underlying components, most of which remained strong during the fourth quarter.

  • The Manufacturing Purchasing Managers’ Index (PMI) from the Institute of Supply Management (ISM) was down, but the ISM Non-Manufacturing PMI rose.
  • Unemployment figures decreased, or remained stable, across most of the country during the fourth quarter and wage growth continued at a slow-to-moderate pace.
  • Proprietary measures of business activity among Citizens Commercial Banking’s more than 7,000 clients across the United States remained strong.

The Index draws from public information and proprietary corporate data to establish a unique view of business conditions across the country. An index greater than 50 indicates an expansionary trend and points to improved business growth for the next quarter.

Citizens is a trusted strategic and financial adviser, consistently delivering clear and objective advice. The Citizens Commercial Banking approach puts clients first by offering great ideas combined with thorough market knowledge and excellent execution, to help our clients enhance their business and reach their potential. For more information, please see the Index here or visit the Citizens Commercial Banking website.

About Citizens Financial Group, Inc.
Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $165.7 billion in assets as of December 31, 2019. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. Citizens helps its customers reach their potential by listening to them and by understanding their needs in order to offer tailored advice, ideas and solutions. In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a 24/7 customer contact center and the convenience of approximately 2,700 ATMs and approximately 1,100 branches in 11 states in the New England, Mid-Atlantic and Midwest regions. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. In Commercial Banking, Citizens offers corporate, institutional and not-for-profit clients a full range of wholesale banking products and services, including lending and deposits, capital markets, treasury services, foreign exchange and interest rate products, and asset finance. More information is available at www.citizensbank.com or visit us on Twitter, LinkedIn or Facebook.

Contacts

Frank Quaratiello
frank.quaratiello@citizensbank.com
617.725.5851

Citizens Financial Group, Inc.

NYSE:CFG

Release Versions

Contacts

Frank Quaratiello
frank.quaratiello@citizensbank.com
617.725.5851

More News From Citizens Financial Group, Inc.

M&A Market Set to Broaden as Confidence Surges

PROVIDENCE, R.I.--(BUSINESS WIRE)--After a year of economic uncertainty and headline-grabbing megadeals, Citizens’ 15th annual M&A Outlook points to a broader U.S. dealmaking landscape in 2026. Optimism among leaders at U.S. middle market companies and private equity firms has hit a six-year high, with 58% calling the current mergers and acquisitions environment strong. That optimism reflects a clearer economic picture. Rising input costs and supply chain disruptions challenged businesses i...

Citizens Financial Group Named ‘Bank of the Year’ by The Banker

PROVIDENCE, R.I.--(BUSINESS WIRE)--Citizens Financial Group, Inc. (NYSE: CFG) has been named Bank of the Year 2025 for the U.S. by The Banker, an outlet of The Financial Times. This is the second time Citizens has received this award as part of the publication’s annual global banking awards, having previously been honored in 2022. The Banker cited Citizens’ focus on strong customer relationships and steady, sustainable growth potential as setting it apart from its competitors. This includes the...

Citizens Financial Group Announces Prime Rate Change

PROVIDENCE, R.I.--(BUSINESS WIRE)--Citizens Financial Group, Inc. (NYSE: CFG) announced today that Citizens Bank, N.A. has decreased its prime lending rate to 6.75 percent from 7.00 percent, effective Thursday, December 11, 2025. About Citizens Financial Group, Inc. Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $222.7 billion in assets as of September 30, 2025. Headquartered in Providence, Rhode Island, Citizens offers a broad range of ret...
Back to Newsroom