LONDON--(BUSINESS WIRE)--A well-known market intelligence company, Infiniti Research, has announced the completion of its latest customer intelligence success story. The client, a well-known fashion retailer recently moved to an omnichannel model of business in order to keep up with the changing trends in the fashion industry. Despite this, they noticed a constant decline in their profits from online channels and also a dip in footfalls in their brick and mortar stores. They approach our industry experts to leverage our customer intelligence solution and identify where they lacked in keeping their customers hooked on to their brand and understand ways to enhance their profit margins.
You can read the full story on how Infiniti’s customer intelligence solutions helped overcome these challenges here.
“Customer experience and satisfaction have come to the forefront across industries. As such, it is now imperative for companies to create a 360-degree view of their customers to know and respond to them in real-time with a highly personalized approach,” says a retail industry expert at Infiniti Research.
By bringing together customer, sales, and inventory information from siloed applications, brands can benefit from access to powerful consumer insights for better decision-making across sales, merchandising, marketing, logistics and improve customer experience. Know how we can help you achieve this. Request a free proposal.
Business impact of the customer intelligence solution for the fashion retailer:
- Achieved accurate demand forecasting
- Gained inventory intelligence across channels
- Personalized brand experience, pricing, and promotions
- Improved merchandise planning to suit target consumers
You may also like to read some of our recent customer intelligence success stories:
- Customer Intelligence Assists a Leading Medical Imaging Client to Target Potential Customers in the Latin American Market
- Customer Intelligence Assists an Alternative Energy Sources Supplier Address Customer Concerns
- Customer Intelligence for a Leading IT Services Provider Helps Simplify IT Operations
Our customer intelligence solutions are designed to solve key business challenges. To know more, request for more information.
About Infiniti Research
Established in 2003, Infiniti Research is a leading market intelligence company providing smart solutions to address your business challenges. Infiniti Research studies markets in more than 100 countries to help analyze competitive activity, see beyond market disruptions, and develop intelligent business strategies. To know more, visit:https://www.infinitiresearch.com/about-us