Field Force Automation Market - Global Forecast to 2024: Opportunities in Infusing AI and ML Capabilities for Streamlining Field Operations - ResearchAndMarkets.com

DUBLIN--()--The "Field Force Automation Market by Component (Solution and Services), Organization Size, Deployment Type, Industry (IT and Telecom, Energy and Utilities, Manufacturing, and Transportation and Logistics), and Region - Global Forecast to 2024" report has been added to ResearchAndMarkets.com's offering.

The author estimates the global field force automation market to grow from USD 1.2 billion in 2019 to USD 2.8 billion by 2024, at a Compound Annual Growth Rate (CAGR) of 18.2% during the forecast period.

The field force automation market is increasing with the rising demand for robust solutions for maximizing the efficiency of field forces in real-time and growing adoption of cloud-based enterprise mobility solutions. However, resistance from field forces to adopt automated solutions would limit the growth of the market.

Cloud deployment type is expected to grow at the highest CAGR during the forecast period

SMEs and organizations having limited budget, limited IT, staff, and lack of robust infrastructure are continuously shifting to cloud owing to features such as anywhere access, rapid implementation, reduced setup and operational cost i.e., Capital Expenditure (CapEx) and Operating Expense (OpEx), less maintenance cost, scalability, and ease of use.

By empowering their field workers and managers with ubiquitous access to intelligent scheduling and optimization, automated capacity planning. Route planning, and real-time monitoring and communication capabilities, SaaS-based field force automation solution help organization to improve workforce productivity with minimal effort and minimal cost.

IT and Telecom industry vertical to hold the largest market share during the forecast period in the field force automation market

IT and Telecom companies have remotely located assets and geographically dispersed teams of technicians, cable operators, craft workers, and field engineers to manage the same. To ease the repair, installation, and management of their assets, IT and Telecom companies are increasingly adopting field force automation solutions. Field force automation solutions set and align the work priorities with the business demands and automate the dispatch of workers at the right time and right place.

Field force automation market in Asia Pacific is projected to grow at the highest CAGR during the forecast period

The high growth of the market in Asia Pacific (APAC) is attributed to the pervasive use of mobile devices and internet, growing demand of field-specific solutions, high economic growth, and increasing digital initiatives by government in the region. However, resistance from workers that are less exposed to technologies and requirement of upfront investments are few significant hurdles in the field force automation adoption across the region.

Though, increasing awareness of field force automation benefits and demand for automated solutions to minimize field service complexities and operational costs opens new avenues for the growth of field force automation market in the region.

Market Dynamics

Drivers

  • Rising Demand for Robust Solutions to Maximize the Efficiency of Field Forces in Real-Time
  • Growing Adoption of Cloud-Based Enterprise Mobility Solutions

Restraints

  • Resistance From Field Forces to Adopt Automated Solutions

Opportunities

  • Infusing AI and ML Capabilities for Streamlining Field Operations
  • Integration of IoT for Improved Automation

Challenges

  • Upfront Investments for Ensuring the Security of Mobile Devices
  • Selecting a Robust Mobile Workforce Solution That Perfectly Aligns With the Business Objectives

Industry Trends

  • Improved Productivity and Cycle Time Through Automated Scheduling, Field Force Mobilization, and Real-Time Field Force Tracking
  • Workforce Optimization Through Consistent Planning, Real-Time Activity Reporting, and Automated Expense Management
  • Improving Collaboration Among Field Forces to Increase Service Revenues and Efficiency Gains

The field force automation market comprises significant solution providers, such as:

  • Accruent
  • Acumatica
  • Appobile Labs
  • Astea
  • BT
  • Channelplay
  • ClickSoftware
  • FieldEZ
  • Folio3
  • IFS
  • Kloudq Technologies
  • Leadsquared
  • Microsoft
  • Mize
  • Nimap Infotech
  • Oracle
  • Salesforce
  • SAP
  • ServiceMax
  • Trimble

For more information about this report visit https://www.researchandmarkets.com/r/59yqi0

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Contacts

ResearchAndMarkets.com
Laura Wood, Senior Press Manager
press@researchandmarkets.com
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900