LITTLE ROCK, Ark.--(BUSINESS WIRE)--Arkansas-based Crow-Burlingame – one of the largest Bumper-to-Bumper affiliates in the country and a leader in the replacement auto parts industry – celebrates 100-years in business. From its humble beginnings on Little Rock’s West Fourth Street where friends William Robert Crow and J.G. Burlingame opened their first location back in 1919, the company has grown into the third largest privately-owned automotive parts distribution business in the United States.
“It’s incredible to see Crow-Burlingame join the century club, but what’s even more exciting is knowing we did it without forgetting who we are or what we stand for along the way,” said Fletcher Lord III, President of Crow-Burlingame. “The auto parts industry has changed enormously in the last 100 years, but our business has always remained focused on service and treating both our customers and employees like family.”
The family-owned business’ focus on service has helped it build lasting relationships over the years, like the Higginsville, Missouri customer who depends on them for rare parts to rebuild antique tractors nearly as old as Crow-Burlingame itself or the store manager in Springdale, Arkansas who still takes more orders on the back of a napkin over lunch than anywhere else.
“Good relationships are at the core of any successful business,” said Fletcher Lord Jr., Crow-Burlingame’s Chairman of the Board. “That was true a century ago when my grandfather started the business, it’s true today and it will continue to sustain us through whatever tomorrow holds.”
Today, Crow-Burlingame operates 177 company-owned locations and three warehouses across Arkansas, Louisiana, Missouri, Oklahoma, Texas, Mississippi and Alabama. It is also one of the largest Bumper-to-Bumper affiliates in the country serving an additional 160 independently-owned automotive parts stores. Despite that growth, the company still operates as the local auto parts shop where friends meet over coffee, someone will go out of their way to help a neighbor and strong relationships remain the foundation for a healthy business.
About Crow-Burlingame | Bumper-to-Bumper
Crow-Burlingame is the third largest privately-owned automotive parts distribution businesses in the nation. Over the past 100 years, the family of Crow-Burlingame companies has grown to include Bumper-to-Bumper Auto Parts, Replacement Parts Inc., Parts Warehouse, Inc, Car Dealer Parts and Car Color Center. For more information, visit conference.btbautoparts.com.