SAN DIEGO--(BUSINESS WIRE)--Chatmeter, the leader in local search marketing and reputation management, today announced several key appointments to its leadership team including Sridhar Nagarajan, Vice President of Product; Coua Phang, Director of Human Resources; and Justin Allen, Director of Sales. The appointments are reflective of the company’s consistent growth, which includes 1,000% revenue growth since pivoting the technology to support multi-location businesses five years ago. The growth reflects the spike of major national brands addressing the increasing importance of local search, online reputation management, and voice engine optimization.
Chatmeter continues to invest in its talent and technology across the board, hiring 22 specialists in the last six months alone in roles spanning from product management, SEO strategy and listings management to customer service, product development, finance and more. The expanded leadership team, in addition to latest new hires, cement Chatmeter’s expertise in the local reputation market across retail, restaurants, healthcare, financial services, and auto.
Expanded Chatmeter leadership team includes former PayPal senior product expert, active SHRM advocate and former GoDaddy business development leader
Sridhar Nagarajan, VP of Product -- Nagarajan is an expert in bringing customer-focused SaaS products to a global market. Most recently, he built the go-to-market team at Ecwid, a startup helping democratize e-commerce. Prior to that, Nagarajan spent almost a decade at PayPal, scaling its product team and building a global payments solution for SMBs and Enterprises.
Coua Phang, Director of Human Resources -- Phang has proven success in creating cultures of collaboration and implementing change to achieve workforce excellence. In her 11+ years of experience, she has excelled in the areas of transformational leadership, intercultural communication, and team building. She will play a key role in keeping Chatmeter’s employee culture strong as the company expands and will be responsible for recruiting top talent within the industry.
Justin Allen, Director of Sales -- Allen holds over 15 years of Internet Marketing experience and has helped lead the growth of several companies including GoDaddy and Internet Brands. He specializes in scaling sales organizations and building out efficient sales teams. He will be part of a team tasked with expanding the Chatmeter brand to its full potential.
“Sridhar, Coua and Justin are crucial additions to our fast-growing Chatmeter team and add tremendously to our culture of constant innovation,” said Collin Holmes, CEO of Chatmeter. “Chatmeter’s recent success has helped us to continue the investment we’ve made in building the strongest team possible. We have a technology solution we know is important, and it’s one that our whole team stands behind – it’s important that we stay true to our culture and mission and a big part of that is finding the right talent to be a part of that.”
This momentum comes in the wake of Chatmeter’s recent inclusion in the Forrester report, “Now Tech: Social Suites, Q2 2019” (June 17, 2019), and its own commitment to research to help industries better understand the value of local brand management and impact on local searches and online visibility.
To learn more about how your company can improve the customer experience and improve revenue, check out Chatmeter’s blog.
Chatmeter (www.chatmeter.com) helps enterprise retail brands and agencies managing multiple locations increase their revenue. Since being the first Local Reputation platform in 2009, they now analyze and improve over 1,900,000 storefronts for their reviews, rankings and listings.
They help retailers make a distinct impact in revenue by identifying several areas in their online presence that drives customers to choose their stores over competitors. Chatmeter takes this a step further with the only integrated local visibility rank tracker so you can measure ROI using the most complete local presence management platform in the world.
The benefit for the clients is complete online presence management simplified into a single dashboard. They also power a white-label reputation management dashboard for many agencies across the U.S.
Some clients include Sears Home Services, Sherwin-Williams, OneMain Financial, The Richman Group, Save-A-Lot, Pinnacle Health System, and Dickey's BBQ.