SUNNYVALE, Calif.--(BUSINESS WIRE)--With the growing adoption of its ConverseCloud solution, NextPlane, the leader in enterprise-class federation and interoperability services, continues to expand its large base of Global 5000 customers using the services to provide federated presence, chat, channels, and file sharing between disparate collaboration platforms inside or outside the enterprise.
Through NextPlane’s ConverseCloud service, companies around the world can communicate seamlessly within their company, as well as collaborate externally with their partners, customers, and suppliers. NextPlane’s customers are a part of the largest connected global network of federation-ready companies with over 750,000 enterprise users exchanging over 500 million messages daily on collaboration platforms. The company also has 13 customers paying $100,000 or more for the ConverseCloud service.
ConverseCloud acts as a federation and interoperability hub between UC and Team Collaboration platforms. As a result, IT can connect different UC and Team Collaboration platforms being used within the enterprise, or federate disparate platforms externally with customers, partners or suppliers across the enterprise. Additionally, ConverseCloud can ensure collaboration and communication continuity during a planned migration from legacy UC solutions to new Team Collaboration platforms.
ConverseCloud also provides an enterprise-class, secure management portal where administrators can quickly onboard their company’s UC and TC domains and connect with the largest global network of federation-ready companies. The management portal’s dashboard provides customers with trailing 12 months of charts and graphs depicting the number of unique users, as well as how many messages were exchanged.
Fragmented Collaboration Heightens the Need for Interoperability and Federation Solutions
According to a recent report by NextPlane, more than two-thirds (67%) of end-users are introducing their own collaboration tools into the workplace, and at the same time, the majority (82%) are pushing back against IT or management when the company tries to dictate which collaboration tools are used.
The proliferation of new team collaboration tools like Slack and Microsoft Teams, powered by a groundswell of user preference, is leading to a fragmented marketplace of collaboration options and challenges. These platforms are not designed to interoperate with each other, requiring companies to find a solution that allows users to communicate with any team on any platform, anywhere.
NextPlane CEO Farzin Shahidi founded NextPlane in 2007 with the vision to forge truly productive communication in a modern business world by breaking down the barriers to open collaboration.
“The promise of collaboration software is to facilitate business communication and productivity, but enterprise IT departments are facing an increasing number of silos that make communications internally and externally between different teams impossible,” Shahidi said.
“ConverseCloud is the only market-proven solution that breaks down the interoperability walls between collaboration platforms - legacy UC solutions or newer team collaboration platforms - by allowing employees, teams, customers, suppliers, and partners to communicate seamlessly and securely, regardless of their collaboration platform,” continued Shahidi.
NextPlane, the leading provider of federation and interoperability services for collaboration platforms, helps enterprises seamlessly connect any internal or external team across UC and team collaboration platforms. NextPlane’s ConverseCloud service delivers interoperability across 30 different UC and Team collaboration platforms, delivering seamless usability of chat, presence, file sharing, rich text, emojis, and other core collaboration functions. The service supports federation between major collaboration platforms, from legacy Unified Communications solutions like Skype for Business, Cisco Jabber to team collaboration platforms like Microsoft Teams, Slack, Cisco Webex Teams and others.
NextPlane seamlessly connects 750,000 enterprise users every day from thousands of Global 5000 companies, enabling real-time communication regardless of different internal or external collaboration platforms. The enterprise-class service connects over 500 million messages every day across large enterprises. NextPlane CEO Farzin Shahidi founded the company with the vision to forge truly productive communication in a modern business world by breaking down barriers to comprehensive collaboration. The company is based in Sunnyvale, California.