BENGALURU, India--(BUSINESS WIRE)--Alorica Inc.:
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WHAT: |
Celebrating 20 years in business, Alorica Inc., a global leader in customer experience solutions, is hosting an exclusive media event to support the company’s Asia-Pacific expansion into the country’s “Silicon Valley,” Bengaluru. The new facility will house an innovation lab, dubbed Alorica’s Digital Center of Excellence, and digital business process management operations.
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| WHY: |
Get a sneak peek at the future of the customer experience and find out why Alorica is different from other players in the BPO space! At this event, Alorica’s Chairman and CEO Andy Lee and Bhaskar Menon, Alorica’s Business Transformation Officer, will speak on the following: |
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The growing demand from global brands wanting digital, cognitive and robotic process management services based on evolving customer needs. |
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Utilizing the country’s talent pool, Alorica’s Digital Center of Excellence will focus on digital transformation through process re-engineering, leveraging intelligent automation and robotization. |
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The creation of local jobs and Alorica’s investment into the Indian society. |
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Being in the presence of world-renowned digital companies will be key in Alorica’s pursuit of being a true disruptor in the customer experience industry. |
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| WHEN: | Wednesday, May 8, 2019 from 4:30 p.m. to 6 p.m.; RSVP no later than Monday, May 6 | ||
| WHO: |
Alorica is a global leader in customer experience solutions. We are made up of more than 100,000 passionate problem solvers who make lives better through positive customer interactions—at every touchpoint—across voice, chat and social. Leveraging innovative technologies—including intelligent automation and a comprehensive analytics suite—we support the world’s most respected brands with the talent and resources necessary to create insanely great experiences. |
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| Managing operations in Asia-Pacific for more than 15 years, Alorica has 24 locations in the region, employing nearly 40,000 people in China, Japan, Philippines and now India. | |||
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Alorica contact centers and operation hubs span the globe with 130 locations in 14 countries. Learn more at www.Alorica.com. |
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| WHERE: |
To obtain location details, email Erica McCarthy (Erica.McCarthy@Alorica.com). |
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| MEDIA OPPS: | Press opportunities include: | ||
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Interview with Alorica’s Chairman and CEO Andy Lee. |
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Interview with Alorica’s local leadership – Bhaskar Menon, Chief Transformation Officer. |
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Interview with Joyce Lee, Alorica’s Chief Culture Officer & President of Making Lives Better with Alorica |
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