“We are thrilled to welcome Lily to our board,” said Marco Zappacosta, CEO and co-founder of Thumbtack. “Lily is a driven and accomplished leader who deeply understands local service marketplaces. Thumbtack will greatly benefit from Lily’s entrepreneurial experience and hard-won operational know-how in scaling a market-leading local service business.”
Sarafan is the president and CEO of Home Care Assistance, the leading provider of home care for seniors throughout North America. Under her leadership for more than a decade, Home Care Assistance has evolved from startup to sector leader with more than 7,000 employees. Sarafan is a current board member, investor and advisor for a slew of innovative companies, having most recently served on the board of Counsyl through its sale to Myriad Genetics.
“Thumbtack is transforming the trillion-dollar local services landscape, elevating the experience of local professionals and the customers they serve in every city and town across the country,” said Sarafan. “Having spent the past decade scaling a national consumer healthcare service, I know well the challenge and opportunity associated with building lasting impact in an under-innovated sector. I have incredible confidence in a leadership team with the courage to continuously reimagine a winning formula, and I'm thrilled to serve as a fan and board member on the journey.”
With the appointment of Sarafan, Thumbtack’s board consists of six members, including Denis Grosz, co-founder, BestReviews; Jed Katz, managing director, Javelin Venture Partners; Bryan Schreier, partner, Sequoia; Jonathan Swanson, co-founder, Thumbtack; and Marco Zappacosta, CEO and co-founder, Thumbtack.
Thumbtack is a local services marketplace that connects consumers to more than 1,000 professional categories in every zip code across the U.S.
Thumbtack was created to solve a seemingly simple problem: local professionals need customers so they can run and grow their business. Customers need local pros too, but have trouble finding the right ones. In 2008, the Thumbtack founders developed a marketplace bringing the two together. Since then, Thumbtack has helped hundreds of thousands of skilled professionals build successful businesses and millions of customers each year with everything from plumbing, to catering, to personal training to math tutoring. Thumbtack is headquartered in San Francisco. Learn more at www.thumbtack.com.