VIENNA, Va.--(BUSINESS WIRE)--Navy Federal Credit Union has been named the most reputable company in financial services by Reputation Institute’s 2019 US RepTrak® 100. The US RepTrak 100, in its 12th year, measures the public perception of companies in the US. The study uses seven key elements of reputation to evaluate companies:
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• Products/Services |
• Workplace |
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• Citizenship |
• Performance |
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• Innovation |
• Governance |
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• Leadership |
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Navy Federal posted high scores in all seven elements of its reputation. In addition to owning the top spot in financial services, Navy Federal is listed as having the 11th best reputation across all 2,200 companies included in the study.
“Our credit union's reputation is built on 85 years of serving the military and their families,” said Pam Piligian, senior vice president of marketing and communications at Navy Federal. “That means helping our members reach their goals. It means being an active member in our communities. It means taking care of our employees and business partners. This recognition is evidence of our commitment in those areas.”
Stephen Hahn-Griffiths, chief reputation officer at Reputation Institute, said, “Navy Federal shines as a leader in reputation management. Companies across all industries, in particular financial services, should take note. The sky is the limit when you’re doing the right thing by your customers, communities and stakeholders.”
Navy Federal is continuously recognized for its reputation as a leader by various organizations. Most recently, FORTUNE ranked the credit union 29th overall in its “100 Best Companies to Work For” in 2019. In 2018, Javelin Strategy & Research gave Navy Federal top honors in its 2018 Trust in Banking Awards and Forrester Research named the credit union as the top “Best-in-Class” Brand in Customer Experience. For more information about Navy Federal’s awards and recognition, visit our newsroom.
About Navy Federal Credit Union: Established in 1933 with only seven members, Navy Federal now has the distinct honor of serving over 8 million members globally and is the world’s largest credit union. As a member-owned and not-for-profit organization, Navy Federal always puts the financial needs of its members first. Membership is open to all Department of Defense and Coast Guard Active Duty, veterans, civilian and contractor personnel, and their families. Dedicated to its mission of service, Navy Federal employs a workforce of over 18,000 and has a global network of 329 branches. For more information about Navy Federal Credit Union, visit navyfederal.org.
