MIAMI--(BUSINESS WIRE)--Q-nomy Inc., the provider of a leading omnichannel customer journey optimization platform, is operating the world’s first app market dedicated to customer journey optimization. With Q-Market, clients of different business sectors, from all over the world, can instantly install and run pre-packed solutions to enhance the abilities of Q-Flow®, Q-nomy’s flagship product. Thus, immediately catering to varied customer needs.
This one-stop shop lets developers, partners and end users leverage solutions that other industry-leaders have developed and tested to improve their own workflows; repurposing these solutions to optimize their customers’ experience.
As part of the operation of this unique app market, Q-nomy initiated this year the first Q-App development contest. We asked our vast network of partners to develop and upload to Q-Market innovative solutions that improve business process management and optimize the customer experience. A team of judges from various disciplines evaluated and selected the winning Q-App, basing their decision on commercial value, originality, technical quality and potential market-share. The award was handed out during the Q‑nomy annual conference in Miami.
"Our partners really stepped up to the challenge", said Lior Miller, VP Business Development at Q-nomy, "we received some very innovative contributions to the Q-Market, making it evident how Q-Flow has evolved as a powerful development platform. Choosing the winner was tough, but Issatec definitely earned their reward".
Issatec — one of our partners in Latin America and the grand winner of Q-App of the Year award — had created a Q-App that automatically enqueues and serves cases in Q-Flow testing and demonstration environments. This Q-App enables sales teams to show full reports to potential customers, or manually create cases to generate significant data for demonstrating with ease the robust abilities and functionalities of Q-Flow.
We congratulate Issatec for this great achievement and encourage our network of developers and partners to continue and enrich our community with solutions that improve the way we provide customer services!
About Q-nomy
Q-nomy is a leading software vendor providing solutions that optimize true omni-channel digital and physical business processes and customer journeys. Q-nomy helps global business and organizations to perform better by streamlining the customer journey in physical and online points of sale, service, and care. Q-nomy has over 1200 installations in five continents in healthcare, government, finance, telco, retail, and education organizations.
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