The European Contact Center Software Market (2018-2024) is Expected to Grow at a CAGR of 13.1%, Driven by Driven by the Globalization of the IT Industry - ResearchAndMarkets.com

DUBLIN--()--The "Europe Contact Center Software Market Analysis (2018-2024)" report has been added to ResearchAndMarkets.com's offering.

The Europe Contact Center Software Market is expected to witness market growth of 13.1% CAGR during the forecast period 2018-2024.

As a part of the e-government initiative, offices and public organizations is expected to need to implement contact center solutions to carry out online processes related to citizen complaints, queries, inquiries, and feedbacks, very efficiently. Globalization of the IT industry has led to a huge customer/client database, and the same needs to be managed efficiently.
The aforementioned factors are driving the demand for contact center solutions.

Key Topics Covered

Chapter 1. Market Scope & Methodology

Chapter 2. Market Overview

Chapter 3. Europe Contact Center Software Market by Component Type

Chapter 4. Europe Contact Center Software Market by Organization Size

Chapter 5. Europe Contact Center Software Market by Deployment Type

Chapter 6. Europe Contact Center Software Market by Vertical

Chapter 7. Europe Contact Center Software Market by Country

Chapter 8. Competitive Study

Chapter 9. Company Profiles

  • Cisco Systems, Inc.
  • IBM Corporation
  • Oracle Corporation
  • NICE Ltd.
  • 8x8, Inc.
  • Aspect Software Parent, Inc.
  • 3Clogic
  • Avaya
  • Verizon Communications, Inc.
  • BT Group

For more information about this report visit https://www.researchandmarkets.com/research/b3kx69/the_european?w=4

Contacts

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Related Topics: Call Centres

Contacts

ResearchAndMarkets.com
Laura Wood, Senior Press Manager
press@researchandmarkets.com
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900
Related Topics: Call Centres