CHICAGO--(BUSINESS WIRE)--Aspen Dental Management, Inc., (ADMI) the largest branded dental support organization (DSO) in the U.S., today announced that over the past three months it has hired four senior leaders. These positions are new roles in the company, with three out of the four based in ADMI’s new Chicago Practice Support Center in the Fulton Market District that opened in June.
“The addition of a Practice Support Center based in Chicago helps us continue to grow our already strong team as we capitalize on the hotbed of talent in the Windy City,” said Bob Fontana, chairman and CEO of ADMI. “Since the beginning, our growth has been grounded in our investment in our people, and this continued focus will ensure we build upon our leadership position in the rapidly changing dentistry space.”
New ADMI hires:
Ekow Mensah, Vice President, Insight, Strategy & Innovation brings diverse experience to ADMI from the consumer package goods, healthcare and service industries. Having spent more than 15 years with Procter & Gamble and Abbott Laboratories in domestic and international markets, his expertise includes brand strategy, white-space innovation, forecasting, consumer insights and marketing analytics. In this new role, Mensah will be responsible for leading the development of product-line and service innovation as well partnering with colleagues to bring patient insights to the forefront as ADMI continues to work together with the doctors whose dental practices it supports to reinvent the end-to-end patient experience.
Brian Mueller, Vice President, Call Center Operations is a customer experience and operations leader who has managed a start-up high-volume, multi-location call center that produced 65+ million outbound calls and received 3+ million inbound calls and 350,000 live chats annually. In addition, he has experience initiating and implementing policies and procedures, performance standards, and incentive plans that optimize operations and improve staff performance and overall customer experience. In ADMI’s new role, he will provide leadership to the managers, team leaders and associates that perform the critical role of helping patients get the care they need.
Melissa Pruessing, Vice President of Channel Strategy & Planning is a versatile marketing leader with 20 years of experience creating marketing and media plans across traditional and new media channels to achieve brand and business objectives. She brings brand and agency experience from companies including eBay, ALDI, Sprint, Sears, Walgreens and Whirlpool. She joins ADMI from the global advertising agency McCann, where she was a senior vice president of business leadership for the Midwest region. In this new role for ADMI, Pruessing and her team will be responsible for developing and executing integrated channel strategies across paid and owned media channels.
Erin Wozniak, Vice President, Recruitment Marketing is a highly skilled and accomplished marketer with more than 20 years in talent brand agency work. Prior to joining ADMI, Wozniak was with Shaker Recruitment Marketing where she managed the relationship with Encompass Health, driving volume/niche hiring of physical and occupational therapists; and building and delivering strategy on job distribution, talent brand proposition, social media and reputation management. Wozniak will be responsible for employer brand management and recruitment marketing strategy for both ADMI and Aspen Dental.
About Aspen Dental Offices
Aspen Dental-branded practices are committed to breaking down the barriers so that patients can get the care they need today. With nearly 700 offices in 38 states, Aspen Dental practices provide a wide range of general dentistry and denture-related services and offer patient-friendly programs and services, including convenient locations, onsite labs and extended hours. Together, Aspen Dental practices cared for more than 1.7 million patients in 2017. For additional information about Aspen Dental or to find an Aspen Dental office, please visit www.aspendental.com.
About Aspen Dental Management, Inc.
With an innovative model that takes care of non-clinical business and administrative services so that providers are free to focus on patient care, the team at ADMI is driven by one overarching purpose: To care for the people who care for the patients. ADMI makes it easier for clinicians to have the careers they’ve always dreamed of, delivering care to their patients with the support of a team of experienced business professionals who are committed to making their practices a success. Support provided by ADMI includes services and recommendations related to finding the right locations, leasing, acquiring equipment, accounting and marketing.
