MEMPHIS, Tenn.--(BUSINESS WIRE)--Mark and Helena Ralph, owners of ServiceMaster Absolute Water and Fire Damage Services in Chula Vista, Calif., were recognized as the ServiceMaster Restore Franchisee of the Year by the International Franchise Association (IFA), during the organization’s annual Franchise Action Network meeting in Washington, D.C. The IFA, which represents franchising worldwide, each year acknowledges the best owner-operators of IFA-member company franchises.
“Mark and Helena are great brand ambassadors for ServiceMaster,” said Mary Kay Wegner, president of the Franchise Services Group, part of ServiceMaster Global Holdings, Inc. (NYSE: SERV). “They embody and are representative of our culture of We Serve, We Care, We Deliver. It is just one of the reasons they were awarded the highest honor a ServiceMaster franchisee can receive.”
The franchise was also honored in July with the Marion E. Wade Expert Award for Disaster Restoration Mitigation at the company’s annual international convention in Anaheim. This award, which is named for the company’s founder, is the highest ServiceMaster honor a franchisee can receive.
Mark Ralph began his career in disaster restoration in his hometown of Redditch, Worchestershire, England. After moving to the U.S., he joined a local ServiceMaster Restore franchise in 2004, and was quickly promoted to operations manager. Eight years later, in 2012, Mark and his wife, Helena, purchased that franchise. Today, they employ almost 70 people and run the business from a facility that they own.
“Mark and Helena are a huge presence for residential and commercial disaster restoration services in our California market and beyond,” said Wegner. “They did an incredible job as one of the franchises that helped to restore homes and businesses after Hurricane Harvey in Texas and the northern California wildfires last year.”
About ServiceMaster Restore
With approximately 2,000 franchised and licensed locations around the world, ServiceMaster Restore and ServiceMaster Recovery Management (SRM) serve customers through a global network of franchises available 24/7/365 to provide residential and commercial restoration services resulting from damage caused by water, fire, smoke or mold. SRM is the large scale commercial catastrophic disaster restoration unit of ServiceMaster Restore. ServiceMaster Restore and SRM have operations and consulting experience on countless disasters, including clean-up after Hurricane Katrina and the Pentagon after September 11, 2001. ServiceMaster Restore is a business unit of Memphis-based ServiceMaster Global Holdings, Inc. (NYSE: SERV), a leading provider of essential residential and commercial services. More information can be found at servicemasterrestore.com and srmcat.com. ServiceMaster Restore is the Official Disaster Restoration Specialist of Minor League Baseball™.
ServiceMaster (NYSE: SERV) solves the homeowner’s dilemma. Every day, we visit more than 75,000 homes and businesses through our extensive service network of expert professionals. Technology powers our trusted experts to engage with customers so they can order, buy and receive services when, where and how they want them. Our well-recognized brands includes American Home Shield (home warranties), AmeriSpec (home inspections), Furniture Medic (furniture and cabinet repair), Merry Maids (residential cleaning), ServiceMaster Clean (janitorial and residential floor cleaning), ServiceMaster Restore (disaster restoration) and Terminix (termite and pest control). Like, follow or visit us at facebook.com/ServiceMaster, linkedin.com/ServiceMaster, twitter.com/ServiceMaster, or servicemaster.com. ServiceMaster is the Official Home Services Provider of Minor League Baseball™.