NEW YORK--(BUSINESS WIRE)--Multimedia Plus, a retail technology leader empowering in-store associates to engage with shoppers for optimal brand experiences, announces augmented capabilities with the newest release of INCITE 5.0. New features include a streamlined dashboard with slide out navigation menu and in-app search functionality, enhanced tools for global communication, and broad enhancements to INCITE, the dynamic platform for interactive training.
INCITE is a mobile first app that enables data rich metrics from bite-sized video-based communications and training programs. Managers and executives can then measure the data against KPIs from the most local and individual levels to a global scale, and make informed decisions that will drive growth.
“The functionality and enhancements of INCITE continue to advance at a rapid pace, as retailers are demanding frequent multimedia-rich communications that provide measurable results,” says David Harouche, CEO & CTO, Multimedia Plus. “As the need for online engagement merges with the in-store experience, we have responded with tools that streamline key information to keep the frontline appraised of time-sensitive initiatives, and bring the global workforce closer to each other.”
New INCITE 5.0 Features Include:
Enhanced dashboard that streamlines screen views by:
- maximizing screen real estate with slide on/off menus
- dual dashboard views match communication by Communications or Learning
- hot-link directly to key messaging by one-click
- content memory allows you to immediately pick up where you left off
Global broadcasting that allows the distribution of messages to EVERYONE in the field with the ability to:
- notify all stores about upcoming promotions
- announce employee contests
- update all employees on new companywide policy changes
- keep associates aware of exciting social media events
Search features to easily locate and use information by:
- global, course or program based search with instant results
All the INCITE associates and executives need in one branded
location
The platform is the leader in combining all features
and results in one location, without the need of a web browser or
streaming bandwidth. The result is a streamlined user experience and
benefits that include:
- Fully branded experience that customizes all elements in every module
- Dashboard interface that brings to the forefront the most important and urgent information that associates need to know
- Badge reward system that embodies client brands and motivates associates
- Ability to add new content in minutes and provide access to a highly focused group of users based on title, region, completion, and more
- Drag and drop interface creating the first private broadcast network
- Powerful tools for self-publishing video, .pdf, .jpg, slideshows, etc.
- Single sign-on for direct access to associate data
- Social media link out so associates are aware of posts and updates
A technology platform built for the way associates learn
Key
features for this patented mobile communications platform include:
- Video Without Streaming eliminates video hiccups for media-rich content that is optimized for a low bandwidth environment
- Branded Experience to resonate with associates and reinforce company culture while driving business goals
- Untethered Mobility allows access to information in between customers on the sales floor, saving payroll dollars
- Real-time Results that are accessible by field leaders to provide live metrics and accountability
“Multimedia Plus was recently awarded a patent for mitigating high-bandwidth content issues that have been a major obstacle in effectively training and communicating to the front line. INCITE is the leading platform to inform and foster better communications with sales associates, and arm them with the offensive skill-building techniques required to service today’s well-informed consumer,” says Harouche.
ABOUT MULTIMEDIA PLUS
Multimedia Plus is transforming the
way brands communicate globally. MMP’s patented technology platform,
INCITE powered by QuizScore, ensures performance and execution of
company strategies – where it counts – with customers. The company’s
programs are being used by brands globally and are translated into more
than 22 languages.
