MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--FastForward.ai launched today Ooredoo Next, the new digital engagement platform for Ooredoo Myanmar. Supported by FastForward NXTTM real-time API platform featuring artificial intelligence and machine learning, Ooredoo Next allows all mobile users in Myanmar to easily engage with Ooredoo brand inside Facebook Messenger using real-time automated answers. For Ooredoo Myanmar, FastForward.ai digital engagement platform enables efficient management of social media advertising campaigns, customer relationship management and monetization.
Augie K. Fabela II, Co-Founder and CEO, FastForward.ai said: “We bring Silicon Valley user experience to the Telco world. We enable mobile operators to give their customers 100% control of their choices: they decide the services they want to use, how and when they want to use them."
Romeo S. Ganescu, Co-Founder and Chief Product Officer, FastForward.ai said: “The future of mobile engagement lies inside social and messaging networks and our FastForward NXTTM platform makes possible to every mobile carrier world-wide to manage end-to-end their relationship with customers, from clicking on a social media advertising campaign, to automating answers for top customer inquiries and finally to purchase an offer with just 1-click.”
Ooredoo Myanmar CEO, Vikram Sinha said: “With the launch of Ooredoo Next, we pioneer digital transformation and open this innovation to all mobile users Myanmar. This state-of-the-art platform provides us with a new way to connect with our customers - tailored to their needs today.”
Ooredoo Myanmar Chief Commercial Officer, Alok Verma said: “As one of Myanmar’s most loved brands, we engage with our customers in new ways and on most popular digital platforms they use each day.Today, any mobile user in Myanmar can reach Ooredoo inside Facebook Messenger to check best offers and view our product portfolio.”
About Ooredoo Group
Ooredoo is an international communications company operating in 10 countries across the Middle East, North Africa and Southeast Asia.
Ooredoo served 164 million customers and generated revenues of QAR 32.7 billion as of 31 December 2017. Its shares are listed on the Qatar Stock Exchange and the Abu Dhabi Securities Exchange.
About FastForward.ai Inc.
FastForward.ai, headquartered in San Francisco, California, offers proprietary cloud-based technology through its FastForward NXT™ platform. We bring Silicon Valley technology and innovation to mobile operators, offering unprecedented pre-paid customer identity, intelligence and a communication channel to better engage and serve over 4 billion pre-paid mobile customers.