Thumbtack Releases Seventh Annual Small Business Friendliness Survey

In Largest Study of its Kind, Local Professionals Rank All 50 States and 57 Cities for Small Business Friendliness

SAN FRANCISCO--()--Thumbtack, the website and app that finds you local professionals (pros) for any project, today announced the results from its 2018 Small Business Friendliness Survey, ranking all 50 states and 57 cities based on factors including licensing requirements, tax regulations, and labor and hiring regulations. It's the largest continuous study of small business perceptions of local government policy in the U.S.

Thumbtack surveyed more than 7,500 local small business owners in 50 states and 57 cities to evaluate how easy state and local governments make it to start, operate, and grow a small business. South Dakota, Tennessee, and Alaska, and Fort Worth, Texas, San Antonio, Texas, and Columbus, Ohio are among the top states and cities for 2018, respectively, each earning an A+ for small business friendliness. For complete results, please visit our interactive survey visualization: https://www.thumbtack.com/survey.

"Small business entrepreneurs are creating sustainable jobs, and policymakers must continue to empower this segment of the workforce," said Lucas Puente, Lead Economist at Thumbtack. "It is critical for local, state, and federal governments to support small business owners as they adapt to rapid change and innovation in today's economy."

Key Drivers of Small Business Friendliness

In this seventh year of the survey, small business owners revealed four major priorities:

  • Small businesses deserve a bigger spotlight. Small business owners increasingly feel that government is prioritizing corporations and large businesses over the small businesses that drive the American economy. Nearly 70 percent of small business owners think their local government cares more about attracting and supporting new corporations, while only 30 percent believe that supporting local small businesses is the priority.
  • Health care is still a big financial deal. For small business owners and entrepreneurs, access to affordable health care is one of the biggest policy issues impacting their ability to stay in business. As political rhetoric and posturing affect the costs of monthly health insurance premiums, small business owners want less talk and more relief.
  • Mobility remains a challenge. This year, small business owners reported that issues like rising housing prices and increasing transportation costs are making it more difficult to work where they live and travel to customers.
  • Training for the future is key. As new technologies appear and traditional jobs change, training will matter more than ever.
 
        States       Cities
Ten Highest-Ranked      

1. South Dakota (A+)

2. Tennessee (A+)

3. Alaska (A+)

4. Michigan (A+)

5. Utah (A+)

6. Georgia (A)

7. Texas (A)

8. South Carolina (A)

9. North Dakota (A-)

10. Maine (A-)

     

1. Fort Worth, Texas (A+)

2. San Antonio, Texas (A+)

3. Columbus, Ohio (A+)

4. Colorado Springs, Colo (A+)

5. Jacksonville, Fla (A+)

6. Nashville, Tenn (A+)

7. Charleston, S.C. (A)

8. Manchester, N.H. (A)

9. Raleigh, N.C. (A)

10. Charlotte, N.C. (A-)

 
Five Lowest-Ranked      

50. Illinois (F)

49. Hawaii (F)

48. Rhode Island (D)

47. New Mexico (D)

46. Kentucky (D)

     

57. San Francisco, Calif (F)

56. Honolulu, Hawaii (F)

55. Anaheim, Calif (F)

54. San Diego, Calif (F)

53. Riverside, Calif (F)

 

Survey Methodology

Between June 4, 2018 and July 16, 2018, Thumbtack surveyed 7,629 small business owners from across the U.S. operating across hundreds of categories, including as electricians, music teachers, wedding planners, and wellness professionals. The survey asked these entrepreneurs about the policies of their states and cities toward small business, as well as the overall level of support in their community. For the survey methodology, please visit: https://www.thumbtack.com/survey.

About Thumbtack

Powering the businesses of hundreds of thousands of local professionals, Thumbtack is one of the largest local services companies in the U.S., offering nearly 1,000 categories, with a working professional in every county in the U.S. Thumbtack has helped customers complete millions of jobs — from plumbing, to catering, to personal training, to math tutoring. Founded in 2008, Thumbtack is headquartered in San Francisco. For more information, please visit: www.thumbtack.com.

Contacts

Thumbtack
Lucas Puente
lucas.puente@thumbtack.com

Release Summary

Thumbtack Releases Seventh Annual Small Business Friendliness Survey

Contacts

Thumbtack
Lucas Puente
lucas.puente@thumbtack.com