NORWALK, Conn.--(BUSINESS WIRE)--HomeServe Energy Services, part of HomeServe USA (HomeServe), a leading provider of home emergency repair service plans, was named one of three winners of the 2018 Residential HVAC Contractors of Excellence Award by Contracting Business Magazine.
Contracting Business magazine annually recognizes HVAC contractors who have been in business for at least 10 years and who represent the best that the residential HVAC industry has to offer. Some of the best practices that the publication looks for include providing ongoing trainings for employees; having a formalized business plan that is clearly executed in their work; being open to new ideas and practices; and building a company around a solid philosophy.
“We look for candidates who embrace change, and who seek innovative ways to better understand and serve customers. We hope by telling their success story, other companies will have something to aspire to,” said Contracting Business’ Content Director Terry McIver. “We selected HomeServe because the company appears to be doing everything necessary to serve customers and employ well-trained and customer-focused technicians.”
With over 200 technicians, HomeServe provides reliable heating and cooling experts that service over 1,000 communities in 26 counties across New York, Massachusetts and Rhode Island. Services offered range from emergency repairs on heating, cooling and water systems to tune-ups and installation of new equipment. HomeServe also provides service plans for year-round protection from the high cost of repairs to heating, A/C and other major home systems.
“It’s rewarding to receive this prestigious recognition of the excellent service HomeServe provides to its customers,” said Tom Rusin, CEO of HomeServe USA. “HomeServe is a company with an exceptional customer focus and a deep commitment to the development of our employees. In everything we do, we are always looking for ways to innovate and improve our business. This award is an affirmation of that commitment and our employees’ and contractors’ hard work.”
HomeServe USA Corp. (HomeServe) is a leading provider of home repair solutions serving 3.4 million customers across the US and Canada under the HomeServe, Home Emergency Insurance Solutions, Service Line Warranties of America (SLWA) and Service Line Warranties of Canada (SLWC) names. Since 2003, HomeServe has been protecting homeowners against the expense and inconvenience of water, sewer, electrical, HVAC and other home repair emergencies by providing affordable repair coverage and quality local service. As an A+ rated Better Business Bureau Accredited Business, HomeServe is dedicated to being a customer-focused company supplying best-in-class repair plans and other services to consumers directly and through over 500 leading municipal, utility and association partners. For more information about HomeServe, a 2017 Connecticut Top Workplace winner and recipient of eighteen 2018 Stevie Awards for Sales & Customer Service, please go to www.homeserveusa.com. To connect with HomeServe on Twitter and Facebook, please visit www.twitter.com/homeserveusa and www.facebook.com/HomeServeUSA.