BOSTON--(BUSINESS WIRE)--On the heels of being named the 2017 Identity Protection Service Provider award winner by Javelin Strategy & Research, IdentityForce today announced a new, streamlined dashboard developed to provide the industry’s fastest setup of identity theft protection and equip members with rapid access to comprehensive protection across identity, financial, credit, and social media monitoring.
Highlights of IdentityForce’s new member dashboard include:
- An Intuitive Member Experience | A streamlined and modernized user interface with a simplified menu layout removes guesswork from both setting up and managing all components related to identity theft protection, while making the delivery of key capabilities more intuitive. As a result, data entry by members has been reduced by more than 70 percent.
- Seamless Portability Between Devices | Based on feedback from members regarding the IdentityForce Mobile App (launched in May 2017) and recent member surveys regarding user interface requests, the new dashboard is also aligned with the IdentityForce Mobile look and feel, making maneuvering between desktop, tablet, and mobile devices seamless.
- Account Setup Wizard | With self-guided tool tips that remove the guesswork from understanding identity theft protection coverage, the new dashboard makes it easy for new members to get started and existing members to further optimize their experience.
As part of its new user interface, IdentityForce has also released a 50-point Member Manifesto as the company’s promise and commitment to deliver best-in-class identity theft protection services. The five categories covered under the manifesto include: optimal member experience, identity protection account setup, alerts and notifications, member support, and security. The complete manifesto is available here.
“The feedback we receive from our members, clients, and partners continues to help us drive continuous improvements throughout our identity theft protection services,” said Steven Bearak, CEO of IdentityForce. ”Most recently the launches of our mobile app, Social Media Identity Monitoring, and now our new dashboard, all represent our continued focus to create capabilities and new functionality that will help our members protect what matters most. We are extremely proud of our product development and innovation teams.”
IdentityForce’s new dashboard is currently being rolled out to several member populations. Rollout is expected to be completed by mid-April 2018. Tutorial videos can be found here.
About IdentityForce
For 40 years, IdentityForce, Inc. has
provided best-in-class, highly scalable, award-winning identity theft,
privacy and credit protection solutions to consumers, businesses, and
government agencies. With IdentityForce, members benefit from the most
robust and award-winning
identity protection, going as deep as Dark
Web monitoring to keep personal information safe. A pioneer of
identity protection, IdentityForce’s innovation and customer-centric
approach has made the company a trusted partner for both organizations
and individuals. IdentityForce also provides custom-tailored programs to
organizations enabling them to build closer relationships and additional
revenue streams. In 2015, the U.S. government awarded IdentityForce
elite Tier One status as an approved provider of identity protection
services for data breaches affecting over 21.5 million people. Follow
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Learn more at www.identityforce.com.
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