MALVERN, Pa.--(BUSINESS WIRE)--TaxMatrix (www.taxmatrix.com), a leading sales and use tax consultancy firm, today announced the launch of S.O.S. (Sales and Use Tax Outsourced Support), a retainer-based Tax Help Desk for ad hoc questions in any state.
Many companies do not have the personnel needed to deal with sales and use tax issues, especially at the point of invoice, which can lead to costly audit assessments or overpayments that will take extra time to recoup.
Moving into a new state? Unsure about whether to accrue use tax? One buying center with multi-state users? TaxMatrix can solve your sales and use tax complexity issues with a two-business day turnaround written in plain English with cited codes/laws (when applicable). We will also defend any of our decisions if they should come under audit scrutiny free of charge.
Our S.O.S. team fields a myriad of different issues the client does not have time to research or needs a second opinion. “Many of our clients, even with healthy tax teams, spend 70% of their time researching issues when they could be focusing on higher priorities,” says Mike Espenshade, president of TaxMatrix. “We also have clients where sales and use tax decisions are left anywhere from the accounts payable department all the way up to the CFO, so time is a premium to ensure invoices are taxed accordingly.”
“Internal research can only take our clients so far. With this service, they are able to lean on our team’s expertise to not only get a taxability answer, but also some additional insight they may need on a specific transaction,” says Melissa Myers, vice president – operations, who spearheads the S.O.S. team. “It definitely eases our client’s sales and use tax-induced stress on their business.”
Our team can assist with a host of different sales and use tax issues: taxability determinations on individual invoices, general nexus questions, state notifications, training, and process improvement for internal procedures.
Clients pay a retainer fee (rates are discounted by the number of hours), then use that time whenever they need it for any type of sales and use tax support. Interested companies can test-drive this service at no charge by contacting us at firstname.lastname@example.org.