GLASTONBURY, Conn.--(BUSINESS WIRE)--Payrailz, a digital payments company offering advanced bill payment and money transfer solutions to banks and credit unions, has announced the company’s commitment to service excellence with the introduction of Ruthann Paulin as its vice president of client experience.
In this leadership role, Paulin will ensure that Payrailz clients are not only successful with their payment solutions but continually wowed by their interactions with the company.
With over ten years in the financial technology industry, Paulin brings extensive experience in building and maintaining authentic relationships with clients. She has helped grow several start-ups and is an expert in building successful client management teams that focus on relationships, retention, onboarding and training. Paulin comes to Payrailz from Geezeo, a leader in digital financial management, where she most recently served as the vice president of client success.
“Payrailz understands the importance of offering financial institutions a superior digital payment solution that will build and maintain strong partnerships with their customers and members,” said Paulin. “I am excited to be part of such a progressive team that puts our clients first and builds solutions around their specific needs. This role clearly demonstrates Payrailz’s commitment to providing exceptional service across all areas within our company.”
Payrailz was founded to help financial institutions succeed by offering a smarter, faster and more engaging payment experience that surpasses the current solutions available in the market.
“Ruthann has extensive experience maintaining and building client partnerships, through excellent service and positive experiences,” said Fran Duggan, CEO of Payrailz. “She and the entire Payrailz team are passionate about making sure that all of our clients and partners benefit from our desire to making them successful and will support our mission to bring financial institutions a smarter and more engaging payment experience for their customers.”
Payrailz is a digital payments company offering advanced bill payment and money transfer solutions to banks and credit unions. In a society that increasingly has become focused on a “do it for me” culture, Payrailz’s smart technology makes the difference. Payrailz creates smarter payment experiences for the financial services industry that are predictive and more engaging than currently available alternatives. Financial institutions can confidently embrace Payrailz’s cloud based technology engine, including AI, dynamic workflow, open data exchange, and a robust SDK to offer unique payment solutions to their customers. Payrailz helps FIs meet the payment expectations of today and the payment innovation needs of tomorrow. For more information, visit www.payrailz.com, or visit them on Twitter @payrailz, Facebook or LinkedIn, or contact Mickey Goldwasser at 860.430.9245.